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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
I'm not a big fan of Key Bank as a company, but the tellers at this particular branch are something special.
To make a long story short, I went in today because my account was compromised. It's very difficult for me to get there due to a lack of transportation, and I learned that I wouldn't be able to withdraw my paycheck from there until the next day.
Under normal circumstances I'd be screwed because I cannot possibly make it to the branch tomorrow, I have no transportation and I'm on my last 20 bucks, so not only did the teller offer to literally drive my money to my house tomorrow, they even got me a ride back home today.
To say that those people went above and beyond to help me is an understatement. That key bank branch is ran by angels. If any of you are reading this thank you, I owe you one.
If anyone else from key bank is reading this, give those people some raises, they deserve it.
JS
Jamshed Shah
Nov 18, 2023
5.0
Wow
JG
Julian Goldstein
Jan 17, 2023
1.0
The ATM legitimately ate our card and the guy told us it happens sometimes and there’s nothing he can do about it. I wouldn’t recommend anyone using this bank
What are the regular business hours for KeyBank in New Windsor?
KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, Saturday from 10:00 AM to 13:00 PM, and closed on Sundays.
Does KeyBank offer drive-through banking services and what are the hours?
Yes, KeyBank offers drive-through services Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, Saturday from 10:00 AM to 1:00 PM, and is closed on Sunday.
Is KeyBank open on national holidays?
KeyBank is closed on certain holidays including November 11, November 27, and December 25, 2025.
What financial products and services does KeyBank provide?
KeyBank provides checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
What is the address and contact information for KeyBank in New Windsor?
KeyBank is located at 119 Temple Hill Rd, New Windsor, NY 12553, US. The main phone number is +1 845-565-8714 and the alternate phone/fax is +1 845-565-1164.
How can I schedule an appointment with KeyBank?
You can schedule an appointment through the online reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900961&fs=1&appointmentTypeGroupId=banking&ch=yext.
What nearby places can customers visit before or after their banking at KeyBank?
Customers can visit nearby spots such as Antonio's Cupcake Factory for treats, Starbucks for coffee, or Blue Rhino Propane Exchange for propane needs.
Are there any nearby automotive services close to KeyBank?
Yes, nearby you will find services like Valvoline Instant Oil Change, Jiffy Lube, and Prestige Pre-Owned Motors for automotive needs.
Can I find insurance and money transfer services near KeyBank?
Yes, Allstate Insurance and Western Union are nearby for insurance and money transfer services respectively.
Does KeyBank have an online presence where I can learn more about their services?
Yes, KeyBank maintains a website at https://www.key.com/locations/NY/NewWindsor/BRCH32900961/119-Temple-Hill-Rd and is also active on social media platforms like Facebook and Twitter.