Webster Bank

2.5
12 reviews

About

Bank
Since our beginning in 1935, Webster Bank, a community-minded and values-guided bank, has maintained a commitment to starting every relationship by listening to what matters most to our customers and personalizing solutions that are responsive and tailored to their needs.

Location

Webster Bank
2 River Street, New Rochelle, NY
10801, United States

Hours

Reviews

2.5
12 reviews
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1 star
7
  • MP
    M P
    Aug 28, 2025
    1.0
    Didn't have a bad experience like other customers per se, but rather a bizarre one.. three two employees were like holding onto each like weirdos, as if the other person couldn't move out tally without the other.. very strange and inappropriate for a bank tbh..
  • FF
    Florence
    Sep 11, 2024
    5.0
    Webster Bank has the most kind and caring employees. This post is from my 99 year old grandma who has been a customer over 20 years. All the staff is so welcoming and helpful. My great grandson also uses Webster since me having a Custodial Account with him. He is now 27! Their in house customer service is beyond any other bank around .
  • MP
    Michelle L. Pacheco
    Jun 30, 2023
    1.0
    I had a check to cash coming to the bank, and they didn't cash it.
  • MJ
    Mrs.B J
    Sep 12, 2021
    1.0
    The teller that was rude, unprofessional, and had absolutely no customer service skills. I haven't crossed paths with someone so disgusting in awhile and if I didn't like the customer service I received from other tellers and/or customer service representatives, I would take my business elsewhere.
  • SE
    Samahir Perozo Esplendor
    Oct 3, 2016
    4.0
    bien u bu icado, buena atención, es un banco pequeño.

Frequently Asked Questions About Webster Bank

What are the regular banking hours at Webster Bank in New Rochelle?

Webster Bank is open from 9:00 AM to 5:00 PM Monday through Friday, and from 9:00 AM to 1:00 PM on Saturdays. The bank is closed on Sundays.

Does Webster Bank have drive-through banking services and what are their hours?

Yes, Webster Bank offers drive-through banking from 9:00 AM to 5:00 PM Monday to Friday, and from 9:00 AM to 1:00 PM on Saturdays. It is closed on Sundays.