Dime Community Bank

3.2
5 reviews

About

BankATM
Dime Community Bank has helped New Yorkers achieve their personal and business banking goals for over 155 years. Every day, we deliver smart solutions to our business and retail customers, by providing financial guidance, personal service and honest value. We offer checking to fit your needs or lifestyle, competitive rates on CDs and money market accounts, and anytime, anywhere access through online and mobile banking. For businesses, we provide loans and lines, as well as SBA lending. Stop by any of our convenient 29 branches in Brooklyn, Queens, the Bronx, Nassau and Suffolk counties.

Location

Dime Community Bank
2401 Jericho Turnpike, New Hyde Park, NY
11040, United States

Hours

Reviews

3.2
5 reviews
5 stars
2
4 stars
1
3 stars
0
2 stars
0
1 star
2
  • US
    Uzma Singvongsa
    Oct 19, 2023
    1.0
    REFUSE to pick up the phone or reply to emails.... customer service is very poor. I have been trying to contact them since Oct 5th with no reply.
  • EL
    E Lee
    Apr 25, 2022
    5.0
    Great bank. Robert was extremely patient with us and helped us navigate an unusual situation we were dealing with. He explained everything clearly. I would definitely recommend them to my friends and family.
  • LT
    Laura Lee Tornatore
    May 17, 2019
    4.0
    My first experience with this bank was wonderful. There(was/key word )was great. She would call me with new rates and let me know about new products and advise what was in my best interest. Fast forward to 11 months later and Marvin answers the phone. You have a 10 day grace period. Did not realize my CD was up. Instead of rolling my CD into the existing that I had they put me in .04%. (Note I admit that I was 7 days after grace period) Now call main number the same nonsense. I am closing my account. Yes and i will pay a penalty .Shame on this bank. PS The sad part about all of this IS THAT THEY DO NOT CARE ABOUT YOU OR ME. MY ADVISE IS (GO TO A FRIENDLY USER BANK. ) On 5.20.2019 I went to the bank to close account. They did work with me no penalty and I decided to roll money into a new CD. The bank manager told me that my account rep tried to contact me. (That still is questionable) It`s called the benefit of the doubt. So I am adjusting my one star to four not five only because of the nonsense I went through.
  • MR
    Misha Radulovic
    Aug 31, 2017
    1.0
    Went to Port Washington Branch and wanted to open CD $198.000 and asistant manager was not pleasant and after waiting 20 minutes to get her attention we left.
  • WL
    William Lee
    Feb 7, 2017
    5.0
    This is a Wonderful little Bank. Superbly Competent and Friendly. Truly Trustworthy.. Banking the Way it Used to Be..

Frequently Asked Questions About Dime Community Bank

Where is Dime Community Bank located?

Dime Community Bank is located at 2401 Jericho Turnpike, New Hyde Park, NY 11040, in the Nassau sublocality.

What are the operating hours of Dime Community Bank at the Garden City Park branch?

The branch is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.