Dime Community Bank has helped New Yorkers achieve their personal and business banking goals for over 155 years. Every day, we deliver smart solutions to our business and retail customers, by providing financial guidance, personal service and honest value. We offer checking to fit your needs or lifestyle, competitive rates on CDs and money market accounts, and anytime, anywhere access through online and mobile banking. For businesses, we provide loans and lines, as well as SBA lending. Stop by any of our convenient 29 branches in Brooklyn, Queens, the Bronx, Nassau and Suffolk counties.
REFUSE to pick up the phone or reply to emails.... customer service is very poor. I have been trying to contact them since Oct 5th with no reply.
EL
E Lee
Apr 25, 2022
5.0
Great bank. Robert was extremely patient with us and helped us navigate an unusual situation we were dealing with. He explained everything clearly. I would definitely recommend them to my friends and family.
LT
Laura Lee Tornatore
May 17, 2019
4.0
My first experience with this bank was wonderful. There(was/key word )was great. She would call me with new rates and let me know about new products and advise what was in my best interest. Fast forward to 11 months later and Marvin answers the phone.
You have a 10 day grace period. Did not realize my CD was up. Instead of rolling my CD into the existing that I had they put me in .04%. (Note I admit that I was 7 days after grace period) Now call main number the same nonsense. I am closing my account. Yes and i will pay a penalty .Shame on this bank. PS The sad part about all of this IS THAT THEY DO NOT CARE ABOUT YOU OR ME. MY ADVISE IS (GO TO A FRIENDLY USER BANK. )
On 5.20.2019 I went to the bank to close account. They did work with me no penalty and I decided to roll money into a new CD. The bank manager told me that my account rep tried to contact me. (That still is questionable) It`s called the benefit of the doubt. So I am adjusting my one star to four not five only because of the nonsense I went through.
MR
Misha Radulovic
Aug 31, 2017
1.0
Went to Port Washington Branch and wanted to open CD $198.000 and asistant manager was not pleasant and after waiting 20 minutes to get her attention we left.
WL
William Lee
Feb 7, 2017
5.0
This is a Wonderful little Bank.
Superbly Competent and Friendly.
Truly Trustworthy..
Banking the Way it Used to Be..
Frequently Asked Questions About Dime Community Bank
Where is Dime Community Bank located?
Dime Community Bank is located at 2401 Jericho Turnpike, New Hyde Park, NY 11040, in the Nassau sublocality.
What are the operating hours of Dime Community Bank at the Garden City Park branch?
The branch is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
What services does Dime Community Bank offer to personal banking customers?
They offer personal checking, savings, money market accounts, CDs, IRAs, mortgages, online banking, bill pay, mobile banking, and Zelle services.
What business banking products and services are available at Dime Community Bank?
For businesses, the bank provides business checking and savings accounts, business credit and lending, SBA loans, lines of credit, merchant services, business online banking, bill pay, and mobile banking.
Does Dime Community Bank provide assistance in multiple languages?
Yes, Dime Community Bank offers services in Spanish, Italian, Albanian, Urdu, and Hindi to accommodate diverse customers.
How can I apply for a mortgage at Dime Community Bank?
You can apply for a mortgage online by visiting their mortgage application page via the link on their website or featured message.
What is the history and mission of Dime Community Bank?
Established in 1864, Dime Community Bank has served New Yorkers for over 155 years by delivering smart financial solutions, personal service, and honest value to personal and business customers.
What nearby medical facilities can I find around Dime Community Bank's Garden City Park location?
Nearby medical facilities include Optum Podiatry, ProHealth Foot & Ankle Surgeons, and National Foot Care Center, which provide podiatry and health services accessible for customers visiting the bank.
Are there any nearby dining options close to Dime Community Bank in Garden City Park?
Yes, customers can enjoy nearby dining at Mufu Hibachi & Sushi for Japanese cuisine, Pantano's Doz Bagels, and Duck Donuts bakery and coffee shop.
What local stores and services are near Dime Community Bank that might be useful to customers?
Nearby stores and services include Payless ShoeSource for footwear, Hairsay Salon for beauty services, T-Mobile for mobile phones, and The UPS Store for printing and shipping needs.