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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
Hours
Reviews
4.7
13 reviews
5 stars
12
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1 star
1
- CCCasey C.May 8, 20255.0Everyone that works at the Monroe location is absolutely exceptional at what they do! Between customer service being on point, taking matters very seriously, and of course having that home style feeling of walking into the doors and being greeted like family! I can’t recommend Barbra and her staff enough for their dedication and pure professionalism!
- MLMerciful LynchFeb 23, 20245.0I had a great experience, went in for a home equity and was happy with the well informed staff, tellers answered the phone when called always polite and Barbara and Thomas got me through the process! Great bank and great branch!
- CKC KOct 12, 20205.0Great Bank. Excellent Customer Service
- RRReaFeb 25, 20175.0Super bank
Frequently Asked Questions About Trustco Bank
What are the regular business hours for Trustco Bank in Monroe, NY?
Trustco Bank in Monroe, NY is open Monday through Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does Trustco Bank offer drive-thru banking services? If so, what are the drive-thru hours?
Yes, Trustco Bank offers drive-thru services. The drive-thru is open Monday through Friday from 9:00 AM to 5:00 PM and on Saturday from 9:00 AM to 12:00 PM, matching the lobby hours.
Is Trustco Bank open on holidays?
Trustco Bank is closed on major holidays including November 11th, November 27th, and December 25th as listed for 2025. Holiday hours may vary each year.
Where is Trustco Bank located?
Trustco Bank is located at 791 Route 17M, Monroe, NY 10950, USA.
What types of products and services does Trustco Bank offer?
Trustco Bank offers products such as first mortgages, home town checking, savings accounts, mortgages, and home equity loans. Their services include financial planning, mortgage financing, investment services, and estate planning.
Does Trustco Bank have any mobile apps available for Android or iOS?
Yes, Trustco Bank provides mobile apps for both Android and iOS platforms. You can find them on the Google Play Store and the Apple App Store respectively.
Are appointments required to visit Trustco Bank?
No, Trustco Bank does not require appointments for visiting their branches.
What nearby dining options are available close to Trustco Bank?
Near Trustco Bank, you can enjoy several dining options including Bagel Boys of Monroe for bagels, Dunkin' for coffee and donuts, Domino's Pizza for pizza and chicken, 876 Jerk for Jamaican cuisine, and Empire Diner for American breakfast and brunch.
Are there fitness or wellness centers near Trustco Bank that customers might visit?
Yes, nearby fitness and wellness centers include Younique Fitness N Dance, Curves gym, Straubs Fitness Monroe, and Yong In Martial Arts, suitable for customers interested in dance, fitness training, and martial arts.
What nearby healthcare and medical services are accessible close to Trustco Bank?
Nearby healthcare facilities include Crystal Run Healthcare, Orange Regional Medical hospital, Access Physical Therapy and Wellness, Quest Diagnostics laboratory testing, Plaza Optical optometrist, Jason Adam Felson pediatrician, Dr Jacquie Smiles dentist, and Monroe Pediatrics hospital and pediatric care.