KeyBank

2.8
29 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
101 Dolson Ave, Middletown, NY
10940, United States

Hours

Reviews

2.8
29 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
1
1 star
15
  • BF
    Barbara Frey
    Aug 28, 2025
    5.0
    Very helpful and good customer service.
  • SR
    Samuel R
    May 29, 2025
    5.0
    Had a issue with my credit card and came in to see what was going on. Banker Steven was very knowledgeable and friendly when helping me resolve the issue and answered all my other questions regarding my account. Recommended him to my family who also has accounts with key for their needs. Thank you Steven!
  • JD
    Joe Durbin
    Apr 26, 2024
    1.0
    In the beginning of this week I came to open up a account at this Middletown, NewYork location. Their is a worker with a nose piercing that made me very uncomfortable being overly friendly and flirty. So I bring my concerns to the branch manager. When doing so the branch manager and the employee give me an attitude after they talked together. So I took my business elsewhere .
  • NK
    Nicholas Klupacs
    Jun 7, 2021
    1.0
    Online Hours say this branch closes at 5. Drove 20 minutes out of my way to cash a check and they closed at 4. If you’re going to change your hours, at least update them… This is the only bank I know that does not have regular 9am-5pm banking hours. Major inconvenience to people with a job. Would’ve rated 0/5; if possible.
  • DF
    Dan Freeman
    May 19, 2021
    1.0
    Very unprofessional service at the drive Thur takes them 20 mins to do one deposit

Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank in Middletown, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, on Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank in Middletown, NY have a drive-through service and what are its hours?

Yes, KeyBank offers a drive-through service open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM, closed on Sundays.