KeyBank

2.8
29 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
101 Dolson Ave, Middletown, NY
10940, United States

Hours

Reviews

2.8
29 reviews
5 stars
12
4 stars
1
3 stars
0
2 stars
1
1 star
15
  • BF
    Barbara Frey
    Aug 28, 2025
    5.0
    Very helpful and good customer service.
  • JH
    Joanne Hargrove
    Jan 2, 2023
    5.0
    I see so many bad reviews, like the one complaining that they closed on time. Of course they did, they can't reopen just for you. All of the count outs are done and can't be changed. I have had nothing but great experiences with this bank. I had been with a different bank for 35 years and because my account was hacked several times, they closed my account. Since I'm with Key bank I have had no hacks, makes me think Key is more secure than the other bank I was so devoted to. Everyone in the Middletown Key bank is extremely helpful and nice. I have been with them for about 2 years and have had nothing but great experiences. Some people just love to complain. Sometimes you need to overlook the small things and enjoy the big ones. I'm happy with Key bank on Dolson ave.
  • NK
    Nicholas Klupacs
    Jun 7, 2021
    1.0
    Online Hours say this branch closes at 5. Drove 20 minutes out of my way to cash a check and they closed at 4. If you’re going to change your hours, at least update them… This is the only bank I know that does not have regular 9am-5pm banking hours. Major inconvenience to people with a job. Would’ve rated 0/5; if possible.

Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank in Middletown, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, on Friday from 9:00 AM to 5:00 PM, and on Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank in Middletown, NY have a drive-through service and what are its hours?

Yes, KeyBank offers a drive-through service open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM, closed on Sundays.