Citi

2.6
19 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
2085 Merrick Rd, Merrick, NY
11566, United States

Hours

Reviews

2.6
19 reviews
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  • JC
    jim carroll
    Sep 14, 2025
    5.0
    Went in here with a cc problem, as soon i was walked in i was greeted. The initial person helping , sonny was extremely professional and helpful. It was a bit complicated so it was escalated and now helping me was Jose Delgado, the branch manager. Even though in the big scheme of things this was a trivial matter, both of these men took their time, listened to the problem and handled the issue in the most professional way possible. They were able to fix the problem. My sincere thanks, and tip of the hat to these two team members.
  • SS
    Sue Sherman
    Aug 22, 2025
    5.0
    Citibank Merrick is terrific! They are always helpful and will assist you and prevent you from a scam! You will not find a better manager than Jose. He has helped me in sending $ to foreign countries as well as checking to see if something is legit. Ken is also helpful and there are not enough good things to say about Phylis!
  • LM
    Laura Molina
    Jul 24, 2025
    1.0
    Mr. Altman, a pompous power drunk at the Merrick branch, caused a 3week delay in needed paperwork.
  • KC
    Kevin Cage
    Apr 14, 2020
    1.0
    What an embarrassment to customer service. The branch answers the phone to transfer you to call center.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Merrick location?

Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the operating hours of Citi in Merrick?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday through Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays and certain holidays.