Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.6
17 reviews
5 stars
8
4 stars
4
3 stars0
2 stars0
1 star
5
- LMLilith MacalusoJun 17, 20251.0I forgot to add the bank workers tried to tell me that it’s my job to get in contact with the check distributor not their job to check if it’s valid let me just show you what one search can inform you of. The bank failed to check for validity of finances, continued to put the finances in my account and are now telling me. It’s my fault because they didn’t do their job.
- ASacorn sucksJan 27, 20224.0This is a decent bank. They have some turnover, but overall its fine.
- ALAmy LJun 13, 20194.0Their overdraft fees are a bit high but other than that, I love this bank. It's a big building and the staff are super polite and helpful. The debit card design is really pretty also.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Massena, NY?
KeyBank in Massena, NY is open Monday to Wednesday from 9 AM to 4 PM, Thursday and Friday from 9 AM to 5 PM, and is closed on Saturdays and Sundays.
Does KeyBank Massena offer drive-through banking services?
Yes, KeyBank Massena has drive-through banking services available Monday to Wednesday from 9 AM to 4 PM and Thursday to Friday from 9 AM to 5 PM. It is closed for drive-through on weekends.
What products and services are offered at KeyBank Massena?
KeyBank Massena offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, investment services, and KeyBank Relationship Rewards.
Is KeyBank Massena open during holidays?
KeyBank Massena is closed on specified holidays including November 11, November 27, and December 25, 2025.
How can I schedule an appointment at KeyBank Massena?
Appointments can be scheduled online via the KeyBank appointment system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900206&fs=1&appointmentTypeGroupId=banking&ch=yext.
What is the contact information for KeyBank in Massena?
You can contact KeyBank Massena by phone at +1 315-769-2435 or via email at NY0206_Keycenter@KeyBank.com.
Are there any nearby dining options around KeyBank Massena?
Yes, nearby dining options include Blender Bar, which serves smoothies and juices, Rosario's Deli for Italian and pizza, and ChinaDoll, an Asian restaurant.
Can I find beauty and wellness services near KeyBank Massena?
Yes, nearby beauty and wellness services include Esthetics By Kelea, samscissorhandz beauty salon, Light Therapy spa, Studio 162 hair and beauty salon, and Beauty & Wellness with Keely massage therapy.
What financial institutions are close to KeyBank Massena?
Close to KeyBank Massena, you can find Community Bank NA, which offers banking and investing services, and there is also a North Country Savings Bank ATM nearby for quick cash access.
What are some nearby shops and services that customers can visit around KeyBank Massena?
Nearby shops and services include Peets Jewelers for jewelry and fashion accessories, Family Roots Gifts & Engraving for gifts and trophies, High Point Apparel for women's clothing, and Paul Post Realty for real estate services.