Business Details
About
Bank
Flagstar Bank in Massapequa, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.0
10 reviews
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1 star
2
- NANicolas AriasMay 31, 20251.0I’ve had no issues with the banking services at Flagstar Bank in Massapequa everything has worked smoothly and reliably so far. However, I’ve had a consistently unpleasant experience with one of the tellers, an African-American woman at the counter. Unfortunately, she lacks basic courtesy and social skills. On multiple occasions, when I’ve greeted her politely, she hasn’t responded or said a single word throughout the interaction. It’s disappointing to feel ignored, especially in a customer-facing role where professionalism and simple manners make a big difference. I hope the branch addresses this, as the rest of the service has otherwise been positive.
- AAAMay 3, 20201.0I had a question regarding my acct. This is the branch I opened my acct with and this is who NYCB customer service told me to contact . Whoever I spoke with was not helpful and condescending. She was supposed to call me bk with some infromation....that was a few days ago...still waiting on that call.
- MPMichelle PirozziNov 13, 20195.0Awesome people and fast service. Only roslyn I like. Every one is great. ;)
- SBSandra BApr 21, 20185.0I love this bank. They've treated me like family.
Frequently Asked Questions About Flagstar Bank
What are the regular drive-through hours at Flagstar Bank in Massapequa?
The drive-through at Flagstar Bank in Massapequa is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on weekends.
Does Flagstar Bank offer walk-up banking services?
Yes, Flagstar Bank offers both drive-up and walk-up services for customer convenience as indicated by their additional hours text.
What types of banking solutions are available at Flagstar Bank in Massapequa?
They offer a full suite of consumer banking solutions including checking accounts, high-yield savings accounts, CDs, lending, and financial planning services.
Where is Flagstar Bank in Massapequa located?
Flagstar Bank is located at 6199 Sunrise Highway, Massapequa, NY 11758, USA.
Is Flagstar Bank in Massapequa accessible for customers with disabilities?
Yes, the branch has wheelchair accessible entrances and parking to accommodate customers with disabilities.
What are the holiday hours for Flagstar Bank in Massapequa?
Flagstar Bank is closed on Veterans Day (November 11, 2025), Thanksgiving Day (November 27, 2025), and Christmas Day (December 25, 2025).
Which nearby banks can I find near Flagstar Bank in Massapequa?
Nearby banks include Roslyn Savings Bank and Bethpage Federal Credit Union, offering additional financial services within close proximity.
Are there convenient places to eat or drink close to Flagstar Bank in Massapequa?
Yes, nearby dining options include El Patio Colombiano, Cinnabar (Chinese and Japanese cuisine), Ginza (sushi restaurant), American Waffle House, and White Castle for fast food.
What nearby services are available for auto needs near Flagstar Bank?
Close to the bank, you'll find STS Tire for tire services and Sears Auto Center for automotive repairs.
How can I use public transportation or navigate to Flagstar Bank in Massapequa?
While specific transit stations aren't listed, you can use Massapequa area landmarks such as nearby banks or eateries like El Patio Colombiano as reference points for navigating to Flagstar Bank located on Sunrise Highway.