KeyBank

3.9
8 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
1 Western Ave, Marlboro, NY
12542, United States

Hours

Reviews

3.9
8 reviews
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  • JB
    John Beal
    Oct 30, 2025
    1.0
    Dealing with Key Bank during my brother's death was frustrating beyond belief. They have zero customer care!
  • NR
    Nicole Riley
    Feb 9, 2024
    5.0
    If I was writing a review of KeyBank as a whole, it might not be so good as we ended up dealing with a lengthy, unnecessary issue with the fraud department when my husband added his phone number to my account. But thanks to Kaitlin Cox at the Marlboro branch, the whole experience was handled so graciously, compassionately, and patiently that we can't help but leave her a 5-star review. She stayed on top of the matter, updating us as often as possible, and making us feel confident she would get it taken care of. Any time we had to go in to the bank to see her throughout the process, even if we started off cranky about the situation, we left smiling after our interaction with her. Recently, the situation finally got resolved and she was excited and more than accommodating as she helped us take the final steps. Thanks Kaitlin!
  • LL
    LUEYDA13
    Aug 29, 2023
    5.0
    KeyBank in Marlboro New York. Customer service is 100% I was informed by fellow business partners of mines that KeyBank is one of the best banks to do business with, and personal. I recommend KeyBank to all business owners, and for personal accounts, they was very informative with information without me asking questions. Makes me feels more of a family oriented bank rather than a bank that just want your money. Thank you Key bank.

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Marlboro, NY?

KeyBank in Marlboro is open Monday through Thursday from 9:00 AM to 4:00 PM and on Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

Does KeyBank Marlboro offer drive-through banking services?

Yes, KeyBank Marlboro offers drive-through banking with the same hours as the branch: Monday to Thursday from 9:00 AM to 4:00 PM and Friday from 9:00 AM to 5:00 PM.