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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Just started with Key Bank, no problems. The people at the bank have been very helpful. A special thanks to Clara for taking care of my transactions in a timely fashion.
CB
Carlos Bernal
Aug 26, 2025
5.0
I’ve been banking with Key Bank for the past six years, and this particular location for 4 years. Overall, my experience has been positive.
The branch manager and tellers have always been polite, helpful, and responsive. Wait times are usually minimal, and issues are resolved quickly.
AJ
Ali Jeilani
Apr 18, 2024
1.0
This branch has a horrible customer service they racially profiled you the branch manager, whose name is Audrey is one of the worst person should not be running this place
AS
Amany Sal
May 4, 2018
1.0
Don’t use this bank! Find a bank that respect the customer and their business and not a bank that send you a letter stating that they’re going to close your account and when we called, they failed to give us any reason. We never did any overdraft or bounced checks or anything. Just they don’t like us although we have 5 different accounts for each member in the family!!!!!
What are the regular business hours for KeyBank in Manlius, NY?
KeyBank is open Monday to Wednesday from 9:00 AM to 4:00 PM, and Thursday to Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
Does KeyBank offer drive-through services and what are its hours?
Yes, KeyBank offers drive-through services Monday to Wednesday from 9:00 AM to 4:00 PM, and Thursday to Friday from 9:00 AM to 5:00 PM. It is closed on weekends for drive-through.
Is KeyBank closed on any holidays?
KeyBank is closed on the following holidays: November 11, 2025; November 27, 2025; and December 25, 2025.
What types of products and services does KeyBank offer?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, investment services, ATMs, online/mobile banking, safe deposit boxes, and KeyBank Relationship Rewards.
How can I make an appointment at this KeyBank branch?
You can schedule an appointment online using KeyBank's reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900025&fs=1&appointmentTypeGroupId=banking&ch=yext
What is the contact information for KeyBank in Manlius?
The main phone number is +1 315-692-0329 and the alternate phone/fax is +1 315-692-0347. You can also email NY0025_Keycenter@KeyBank.com.
Where is the KeyBank branch located in Manlius, NY?
KeyBank is located at 7670 Highbridge Rd, Manlius, NY 13104, USA.
Are there any nearby real estate agents or mortgage consultants close to KeyBank?
Yes, there are several nearby real estate agents and mortgage consultants such as Kathryn Bird, Licensed Real Estate Salesperson; Connie Bixby, Licensed Mortgage Consultant; and Jean P. Hill Associate Broker at Hunt Real Estate ERA. Customers might consider visiting these professionals for real estate or mortgage needs when visiting KeyBank.
Is there a coffee shop near KeyBank where customers can relax before or after their banking visit?
Yes, Cafe Kubal, a nearby coffee shop, is close to the KeyBank branch. Customers can enjoy a coffee there before or after their banking needs.
Are there nearby ATMs other than KeyBank's own ATM?
Yes, there is a Bank of America ATM near KeyBank in Manlius, providing customers with additional ATM options for their convenience.