KeyBank

2.6
17 reviews
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Business Details

507 State Route 67, Malta, NY
12020, United States
(518) 899-5813
https://www.key.com/locations/NY/Malta/BRCH32900588/507-State-Route-67
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
507 State Route 67, Malta, NY
12020, United States

Hours

Reviews

2.6
17 reviews
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  • JR
    Julia Rivera
    Jul 30, 2025
    1.0
    Worst Branch to go to I’ve never been so embarrassed and humiliated after being with KeyBank for over 10 years. I am going to have to get a new bank Joel Howard their personal banker do not go to him. He has somebody who probably goes home and play video games and think he’s some sort of superhero the manager Britney very rude. Very condescending to me on the phone would highly recommend both of them getting fired or get a new job they’re both incompetent people
  • MB
    Meranda Barnes
    Mar 7, 2025
    1.0
    Worst Keybank location I have been to, the teller was no help, was unable to resolve my issue, and disclosed my personal information loudly with customers' in line.
  • BM
    Britt Mooney
    Sep 22, 2020
    1.0
    Horrible service and run down building. Bank elsewhere
  • PE
    pooya estifaee
    May 23, 2018
    1.0
    I had a terrible experience working with this branch. When you open up the account the branch manager is very nice and friendly, but when you need them to explain an overdraft or help with refunding a fee, they never have your back. I'd say stay away from this bank. I know Malta is small and there may not be so many options but this branch is of course your worst choice! An example: - if you don't have enough money in your account for some reason and you have a pending transaction to pay for your credit card, you get charged 38$ every single time your credit card attempts which is 3 times a week. -If you deposit a money order, it takes a week to get deposited. - Manager doesn't help at all with refunding any of these, don't waste your time!
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Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank in Malta, NY?

KeyBank in Malta, NY is open Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank Malta have a drive-through service and what are its hours?

Yes, KeyBank Malta offers drive-through banking service Monday to Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.