Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
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- MMMichaelAug 9, 20253.0KeyBank is a large, traditional regional bank offering a full range of services. Strengths: * Full-Service Banking: A one-stop-shop for checking, savings, credit cards, mortgages, and investments. * Physical Presence: A substantial network of branches and ATMs for those who prefer in-person banking. * Decent Digital Tools: The mobile app and website are functional for everyday banking needs. Weaknesses: * Fees: Many accounts have monthly maintenance fees unless you meet specific requirements like minimum balances or direct deposits. * Low Interest Rates: Savings account APYs are typically very low compared to online-only banks. * Inconsistent Service: Like many large banks, customer service quality can vary significantly by branch and representative. Bottom Line: A solid choice if you prioritize access to physical branches and having all your accounts with one provider. It's less ideal if your main goals are earning high interest and avoiding all fees.
- ASacorn sucksJul 10, 20224.0I've had great service here, and sometimes the tellers will have a several minute trivial chit chat with one another, or with a customer while I stand there and wait.
- LGLee GonzalezMar 1, 20215.0I love keybank. Their management, convenient locations.
- KMKelsey M.Nov 24, 20191.0Terrible customer service and the bank manager, who took days to get back to me, didn’t help either. This bank mistakenly put a second hold on my account and left my account in the negative. I had to call the KeyBank general number to get them to help me resolve the issue that this branch caused. I decided to close my account because of this bank’s error (among other issues), and I was told to pay a $25 early closing fee. I asked to speak to a manager, but she was busy and I was told she would call me back. Days later, she didn’t, so I had to call and follow up. I got a call back saying the bank manager (who I never even spoke to directly) refused to waive the $25 fee, despite this bank being the reason I wanted to close the account. I wouldn’t recommend this branch to anyone.
- KGKeith GoniaApr 21, 20164.0Very friendly.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Malone, NY?
KeyBank in Malone, NY is open Monday through Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, and is closed on Saturdays and Sundays.
Does KeyBank Malone offer drive-through banking services?
Yes, KeyBank Malone has drive-through banking hours that align with regular branch hours on weekdays and is closed on weekends.
Is KeyBank Malone open on public holidays?
KeyBank Malone is closed on public holidays such as November 11, November 27, and December 25 in 2025.
What financial products and services does KeyBank Malone provide?
KeyBank Malone offers checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
How can I schedule an appointment at KeyBank Malone?
Appointments can be scheduled online through their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900221&fs=1&appointmentTypeGroupId=banking&ch=yext
What is the address and contact information for KeyBank Malone?
KeyBank Malone is located at 469 E Main St, Malone, NY 12953. The main phone number is +1 518-483-7000 and the alternate phone is +1 518-353-7179.
Are there pharmacies near KeyBank Malone for convenient visits?
Yes, Kinney Drugs Pharmacy and Main Street Medical Group are nearby, providing easy options for customers to pick up prescriptions or medical supplies before or after visiting KeyBank.
Where are nearby postal services located relative to KeyBank Malone?
United States Postal Service locations, including USPS and the United States Post Office, are near KeyBank Malone for mailing and shipping needs.
What nearby community services and public offices can I find near KeyBank Malone?
The Malone Police Department, Malone Chamber of Commerce, and Village of Malone retirement home are located close by, providing government and community services.
What amenities are available around KeyBank for customers who want to relax or shop locally?
Customers can visit nearby places like Brick's Coffee House for a coffee break or Raven About Art art gallery for local art before or after banking at KeyBank.