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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.1
13 reviews
5 stars
2
4 stars
2
3 stars0
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1 star
9
- AGAuna GeraghtyAug 13, 20251.0Waiting in the drive through line for over 15mins, only 1 person working it seems (she was occupied with an older lady at the desk inside). Unable to leave as my cards (insurance + license) were inside, late in getting back to work. Rang the call teller again to ask for them to just send my cards back out so I can leave & finally someone showed up to the window (while the other lady was still helping the older woman inside)- said they would have it right now (w/ my withdraw)- another 8min- watched the other car get assistance from the lady inside who finished with the older customer, call the teller again for the woman who has my cards to say it'll just be a few more moments, I told her that I am now over 10min late to work & how I had got there before the other gentleman for well over 8min. Got my cards & left- no money & no time to get lunch (sat there for well over 20mins). Will definitely look around at other KeyBanks- no sense of urgency, no communication unless you chase it (hit the call button over 3x)...just an absolute NO.
- ELEm LorMay 5, 20221.0Hours are incorrect online and in google maps. Rushed all the way here to find out they’re only open till 5 on Fridays. Says open till 5 every day. Waste of time
- FLfebe langeNov 16, 20171.0This branch is very unprofessional start from the teller. They think they have control on you because they manager your money. "The manager of this branch is rude, patronizing and unprofessional." She's feel pawerfull above of you unfortunately for Her this is "America We Are the people" Hope this bank isn't infeelter the wrong people to work in the bank. The Police is constaly there because the Rude women manager. Mrs Ibralic.
- DDDarryl DotyJun 17, 20174.0Standard key bank
- PBPyretta BlazeApr 14, 20171.0Was in a hurry to deposit money and got in the drive through right at 4pm, the lights above said open so I thought I made it. The lady looked at me and turned around and 2 minutes later told me she was sorry and could not help me. I was so mad, I asked her please I just need to make quick deposit and she told me no she already shut her computet off. I rarely go to this branch, I usually go to the cohoes one, and I never would have encountered this problem at that branch.
Frequently Asked Questions About KeyBank
What are the regular business hours of KeyBank in Loudonville?
KeyBank in Loudonville is open Monday through Thursday from 9:00 AM to 4:00 PM and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does KeyBank offer drive-through services, and what are their hours?
Yes, KeyBank in Loudonville has a drive-through open Monday through Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed for drive-through service on weekends.
Is KeyBank Loudonville closed on any upcoming holidays?
Yes, KeyBank Loudonville will be closed on November 11, 2025, November 27, 2025, and December 25, 2025 for holidays.
What banking products and services does KeyBank offer at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services at this location.
Where is KeyBank Loudonville located?
KeyBank is located at 475 Albany Shaker Rd, Loudonville, NY 12211, United States.
How can I schedule an appointment with KeyBank Loudonville?
You can schedule an appointment online using their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900237&fs=1&appointmentTypeGroupId=banking&ch=yext
What are some nearby places to KeyBank Loudonville where I can grab a coffee or a meal?
Nearby, you can visit Starbucks for coffee, Eden Cafe, The Poke Bar for Hawaiian cuisine, D'Raymonds Italian Restaurant, and Eden Advisory Services and Cafe for a variety of food options before or after your visit to KeyBank.
Are there any fitness centers near KeyBank Loudonville?
Yes, Planet Fitness, Focusmaster Fitness boxing gym, and TRAIN HD gym are located near KeyBank, great for a workout before or after your banking needs.
Where can I access other financial services close to KeyBank Loudonville?
Nearby financial service locations include Citizens Bank and Western Union for money transfers, both easily accessible from KeyBank's location.
What membership associations does KeyBank Loudonville have?
KeyBank Loudonville is a Member FDIC and an Equal Housing Lender, ensuring secure and fair financial services.