Flagstar Bank

Reviews

• RR

  Richard

  Sep 16, 2025
  1.0
  Have banked here for a long time and was disappointed they refused to cash my savings bond, despite being a longtime customer and them having cashed them before. The bank did not communicate anywhere any change in policy, either to customers directly or anywhere online. I will plan to close my accounts soon.
• HT

  Harriet Tsokanos

  Aug 6, 2025
  1.0
  This bank has been through name changes but the attitude has been the same since the 1970s. I don't bank with them myself but I do banking for other people because my job requires me to do so. It's like they're doing me a favor. They chit-chat with everyone at the teller window, how is grandma, how was your trip to Greece, who died, when are you going to Greece, etc. 10 people in line, no difference in speed.
• GC

  George Contoveros

  Jul 9, 2025
  1.0
  Was going to open up an account but service was slow and staff was not concerned in helping me. Other locations have better service but not this one.
• DP

  Demetra P.DiR.

  Feb 26, 2025
  1.0
  FLAGSTAR ON 3OTH AVENUE ARE WICKED. THEY GIVE PIA A DIFFICULT TIME. POA IS LEGAL MORAL DOCUMENT.
• SM

  Silvia Marcelo

  May 6, 2020
  1.0
  I had a very, very bad experience at this bank today. 1500 was withdrawn from my account at 4 :12 pm. Thanks God I got my notifications on and I hurried to the bank which was closed. I stood there with my husband and called over the phone. The manager answered and said it was a mistake the cashier did. How can somebody justify taking money from a customer account as a mistake? I dont understand. It was clearly a theft. Up to this moment cant believe it. They put the money back. But how about other people who dont check their apps or dont receive notifications. Beware of your money. We are supposed to have confidence in our banks but now I see we even have to be aware of them.

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