Citi

3.2
73 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
3818 Queens Blvd, Long Island City, NY
11101, United States

Hours

Reviews

3.2
73 reviews
5 stars
35
4 stars
3
3 stars
5
2 stars
3
1 star
27
  • JV
    Jowell De Vera
    Nov 1, 2025
    1.0
    I’ve been with Citibank for over 30 years and I am extremely disappointed with Citibank’s handling of my account closure. This was my only bank account where my paycheck and insurance payments are directly deposited. I was informed I would receive a letter explaining the reason for closure within 30 to 60 days, but in the meantime, I have had no access to my funds or clear communication from Citibank. This situation has caused me significant financial hardship, especially since I am currently on workers’ compensation due to a workplace accident and have limited ability to manage my account or make any changes. Citibank’s customer service has been unhelpful and slow to respond, making an already difficult situation even worse. I hope Citibank improves its communication and support for customers facing these kinds of urgent issues. suddenly my account has been closed and my
  • NW
    Nattaya Wheeler
    Sep 9, 2025
    1.0
    Nothing to say about this bank.
  • LB
    lorraine barcant
    May 25, 2012
    1.0
    Terrible bank. Sales people there are WAY TOO PUSHY. You can't go in to use the ATM without being hassled. REALLY obnoxious.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at 3818 Queens Blvd?

Citi offers digital banking, mortgage products, personal loans, small business banking, credit cards, and investment services via their Personal Wealth Management at 3818 Queens Blvd.

What are the regular business hours for Citi at this location?

Citi is open Monday and Friday from 9 AM to 5 PM, Tuesday through Thursday from 9 AM to 4 PM, and Saturday from 10 AM to 2 PM. It is closed on Sundays.