Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
I’ve been with Citibank for over 30 years and I am extremely disappointed with Citibank’s handling of my account closure. This was my only bank account where my paycheck and insurance payments are directly deposited. I was informed I would receive a letter explaining the reason for closure within 30 to 60 days, but in the meantime, I have had no access to my funds or clear communication from Citibank. This situation has caused me significant financial hardship, especially since I am currently on workers’ compensation due to a workplace accident and have limited ability to manage my account or make any changes. Citibank’s customer service has been unhelpful and slow to respond, making an already difficult situation even worse. I hope Citibank improves its communication and support for customers facing these kinds of urgent issues. suddenly my account has been closed and my
NW
Nattaya Wheeler
Sep 9, 2025
1.0
Nothing to say about this bank.
LB
lorraine barcant
May 25, 2012
1.0
Terrible bank. Sales people there are WAY TOO PUSHY. You can't go in to use the ATM without being hassled. REALLY obnoxious.
What financial products and services does Citi offer at 3818 Queens Blvd?
Citi offers digital banking, mortgage products, personal loans, small business banking, credit cards, and investment services via their Personal Wealth Management at 3818 Queens Blvd.
What are the regular business hours for Citi at this location?
Citi is open Monday and Friday from 9 AM to 5 PM, Tuesday through Thursday from 9 AM to 4 PM, and Saturday from 10 AM to 2 PM. It is closed on Sundays.
Is Citi at 3818 Queens Blvd open on public holidays?
No, Citi is closed on major holidays including November 11, November 27, and December 25, 2025.
Where is Citi located in Long Island City?
Citi is located at 3818 Queens Blvd, Long Island City, NY 11101, United States.
What is the contact phone number for Citi at this location?
You can reach Citi at this location by calling +1 347-507-4825.
What nearby public transit or places can help me find Citi's location?
Citibank is located nearby Citi at 3818 Queens Blvd, which can serve as a reference point when visiting. Additionally, several dining options and local businesses are in the vicinity.
Are there any dining options near Citi at 3818 Queens Blvd?
Yes, nearby dining options include McDonald's, Sonia Brooks, Pete's Grill, Nav Palace Indian Cuisine, Popeyes, Wonder Pig Korean BBQ, and Sonic Drive In, great for grabbing a meal before or after your visit.
Are there fitness or recreational facilities near Citi in Long Island City?
Nearby fitness and recreational facilities include Queens Training Club gym, New York Sports Club, F45 Training, and Dance Matters NYC for dance and activities.
What amenities are available near Citi for convenience or shopping?
Nearby convenience and shopping options include Speedway gas station, Dollar Tree, Deals discount store, and Risen Super Store 99 Cents for various shopping needs.
Does Citi offer online banking services?
Yes, Citi offers digital banking services accessible through their website to manage accounts and access financial products conveniently.