KeyBank

4.0
16 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
5737 S Transit Rd, Lockport, NY
14094, United States

Hours

Reviews

4.0
16 reviews
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  • SH
    Sergio How
    Nov 14, 2025
    1.0
    Very rude and snooty teller. Unable to give clear answers to my problems and refused to give out managers information. Lack of customer service skills and just unprofessional wish I could give this place -1 stars
  • CA
    Charity Artieri
    Aug 21, 2025
    5.0
    I would like to share how amazing it was working with Nick Schultz. He was incredibly professional, knowledgeable, and responsive throughout the entire process. We had been dealing with some very difficult family situations, and Nick handled everything with patience and empathy. After a frustrating experience with a neighboring bank that lacked even the most basic customer service, Nick was truly a breath of fresh air. His ability to clearly explain everything and address all of our questions and concerns made a world of difference. We are so grateful for his support and highly recommend him.
  • SD
    Sandy Dickey
    Jun 11, 2025
    5.0
    Always receive excellent service
  • JJ
    Josey
    Jan 21, 2021
    3.0
    Normally no issues with this location, however the hours listed online are WRONG. People have bills to pay and if they cannot deposit their checks they can’t pay those bills. UPDATE YOUR HOURS.
  • GG
    Grim
    Apr 6, 2016
    5.0
    Good tellers.

Frequently Asked Questions About KeyBank

What are the regular operating hours for KeyBank in Lockport, NY?

KeyBank in Lockport, NY is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.

Does KeyBank offer drive-through services at this location?

Yes, KeyBank Lockport offers drive-through services during the same hours as the branch: Monday through Thursday 9:00 AM to 4:00 PM, Friday 9:00 AM to 5:00 PM, and Saturday 9:00 AM to 12:00 PM.