Capital One Bank

Reviews

• TW

  Timothy Welna

  Nov 3, 2025
  2.0
  Every single time I go to this bank there’s an issue with the atms and this has been going on for a few years and it’s infuriating especially since the atms go out of service at rush hour when everyone is getting off work. I never had to worry about this at any other branch but this one and it’s extremely infuriating. ATMs suck at this branch!! Can’t speak for the people inside sure they’re good people.
• GC

  Graciela Cuevas

  Aug 15, 2025
  5.0
  I came to this branch for the 1st time, to open an account and do other things. I waited less than 5 minutes and a young gentleman named Lucas was very helpful, knowledgeable and friendly. I was done with everything i needed in less than 25 minutes. I went another time and a lady named Fatima helped me create a CD and other things i needed. She was also very friendly, knowledgeable and helpful. Sweet lady. Third time I went, Fatima helped me again. Branch is clean.
• MW

  Mike Watson

  Dec 6, 2022
  5.0
  This bank is the best I've found so far. Free checking and savings accounts. Next to no fees. No minimum balance requirements. Atm's at 7-11, CVS and Rite Aid are free. Convenient locations and the atm's at the bank itself have 5's, 10's, 20's, 50's and 100's available. I recommend Capital One. Why pay other banks to make money off your money?
• WW

  W66

  May 3, 2022
  1.0
  Capital one bank. Ridiculously ridiculous. Have 2 drive out 2 this branch now since they closed the Massapequa branch and other branches 2 save themselves money on rents and almost 30 minutes on line 2 make a large withdrawal. It's all about the money nowadays with big conglomerate corporations saving money on less branches and less employees workivt behind the counter as the line was almost out the door and only 2 tellers working. Think my next withdrawal is gonna be 2 close account. Customer service is out the window nowadays weather it's on the phone or going in in person.
• SM

  Sharon M

  Mar 1, 2021
  1.0
  Teller shorted me on several checks when she deposited the checks from the sale of my home. The next day she deposited someone else’s check into my account and then took it back. How can a bank employ someone who is so incompetent?

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