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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.3
12 reviews
5 stars
7
4 stars0
3 stars0
2 stars0
1 star
5
- MGMark GlasgowOct 23, 20255.0I have good customer service every time I go there and the people are very polite.
- AAAngela AbateSep 16, 20251.0Honestly, I’ve been to hundreds of key banks across NYS. This one by far always takes the longest to assist customers. They move incredibly slow and carry on personal conversations with every regular that comes in. It’s quite obnoxious to be honest for those of us who have things to do and places to be, to sit and listen to conversations that have nothing to do with business transactions, while there’s a line to the door. I’ll use other branches going forward.
- JPJoey PaisanApr 2, 20211.0Hello had problems receiving my debit card called customer service woman said I tracked it and it was delivered so I said I didn’t receive it what do I do she said well obviously you are gonna have to wait another 7 to ten days her exact words so I told her don’t bother ordering me a card I’m going to branch, I get to branch 4 people waiting while girls are looking at a Easter basket so I went to relations manager and he was rude and had no idea what to do but blame on post office, left him after I told him I’m pulling money out due to problems right off the bat and he tells me than close your account, great manager skills , when got to counter poor woman was confused so called over a supposed lead teller she tossed my license at me and said you’re done I asked for her name she refused to give it so when she walked away a nice teller told me sir her cards are over on counter I proceeded to her station grabbed a card and told here she has a bad attitude and I am going to call and complain she stated go right ahead it’s not going to do any good, her name is julie Fleming and looking at the reviews and social media I realized I wasn’t the first person she had a attitude with and her still being there she is right it probably won’t do any good so good luck to your bank, I won’t do business or my family and friends won’t either, something needs to be done with the relation manager and mrs Fleming, good luck key bank
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Lewiston, NY?
KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Does KeyBank in Lewiston offer drive-through banking services?
Yes, KeyBank provides drive-through banking services Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday until 12:00 PM.
Is KeyBank closed on any holidays?
KeyBank is closed on November 11, November 27, and December 25 in 2025.
What contact options are available for KeyBank in Lewiston?
You can contact KeyBank via their main phone at +1 716-405-5089, their alternate phone at +1 716-405-5740, fax at +1 716-405-5740, or email at NY0764_Keycenter@KeyBank.com.
What banking products does KeyBank offer at this location?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment products.
What services are available at KeyBank in Lewiston?
Services at KeyBank include ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
How can I schedule an appointment with KeyBank Lewiston?
You can schedule an appointment with KeyBank Lewiston online through their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900764&fs=1&appointmentTypeGroupId=banking&ch=yext
What nearby attractions are close to KeyBank that I can visit before or after my banking?
Near KeyBank, you can visit the Peace Garden, a park and historical landmark with a beautiful fountain, or enjoy a meal at Casa Antica, a nearby Italian and pizza restaurant.
Are there any other financial institutions near KeyBank Lewiston?
Yes, Northwest Bank is located nearby, providing additional banking and financial services.
What local businesses near KeyBank offer shopping and dining options?
Nearby shopping and dining options include O's Smoke Shop and Exotic Snacks for convenience items, The Spicey Pickle for Mexican fast food, and The Rose Hanger Shop, a local boutique.