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BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.
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- Requires appointmentNot available
Location
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Reviews
3.9
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- LSLori S.Oct 13, 20255.0The Rt. 2 branch is the absolute best! Alex and Kathy are so knowledgeable, professional, helpful and friendly. They are truly a pleasure to do business with — each and every time!!
- MHMeaghan HadsellApr 25, 20255.0Great products and services, but this branch is a pleasure to visit! Kathy and Alex are a pleasure to work with every time I come in.
- GEGarry EroMar 23, 20225.0Great people to deal with. Especially when my fathers estate is not easy to handle. They made it easy for me. Thank you Trustco. Keep up the good work.
- DEDonna EliaDec 13, 20195.0People here are very capable, attentive and friendly. It's one of my favorite branches!
- RTrick thomassJul 18, 20141.0oh my, i can't offer enough warnings about this bank. the turnover of the branch managers is almost WEEKLY (pointless to develop personal relationships with them...'cause they won't be there when you need them). my next concern is their online bill-pay function which DEDUCTS SCHEDULED PAYMENTS FROM YOUR ACCOUNT BALANCES THE MOMENT A PAYMENT IS SCHEDULED. in other words, you lose access to those funds IMMEDIATELY, despite the fact that the payment may not be sent to the vendor/or collected by the payee for several weeks from when the payment is scheduled. FINALLY...this bank scheduled a major upgrade of their online banking platform in mid-july 2014. today is FOUR DAYS after the upgrade, and i still CANNOT ACCESS the online billpay function. i cannot see my payees or my payment history, and have to call an 800 number to manually have one of their customer service reps facilitate required payments on my behalf. i have called the bank each day since the upgrade...waited indefinitely to speak to someone, and no one can tell me when the process will be fixed. my advice to anyone considering a relationship with trustco...go elsewhere. their customer service and their technology are both terrible.
Frequently Asked Questions About Trustco Bank
What are the regular business hours of Trustco Bank in Latham, NY?
Trustco Bank is open Monday through Friday from 9:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 12:00 PM. The bank is closed on Sundays.
Does Trustco Bank offer drive-thru banking services?
Yes, Trustco Bank's drive-thru is open during branch hours: Monday to Friday from 9:00 AM to 4:00 PM, and Saturday from 9:00 AM to 12:00 PM.
Are there any special holiday hours or closures for Trustco Bank?
Trustco Bank is closed on holidays including November 11th, November 27th, and December 25th, 2025.
What types of banking products does Trustco Bank offer?
Trustco Bank offers products such as First Mortgages, Home Town Checking, Savings Accounts, Mortgages, and Home Equity Loans.
What financial services are available at Trustco Bank?
Trustco Bank provides Financial Planning, Mortgage Financing, Investment Services, and Estate Planning.
Is an appointment required to visit Trustco Bank?
No, Trustco Bank does not require appointments for visiting its branches.
Where is Trustco Bank located in Latham, NY?
Trustco Bank is located at 201 Troy-Schenectady Road, Latham, NY 12110, USA.
Which nearby places can I visit before or after my banking appointment at Trustco Bank?
Nearby places include The Scarlet Knife restaurant, Hudson Boulders rock climbing gym, and Dogtopia of Latham pet services. These offer dining, recreation, and pet care options conveniently close to the bank.
Are there fitness centers near Trustco Bank?
Yes, several gyms like Hudson Boulders, Corvino Performance, Vent Fitness, and Woodlands Elite Albany are located near Trustco Bank, offering options for fitness and recreational activities.
Can I find convenience stores or gas stations near Trustco Bank?
Yes, Cumberland Farms and Stewart's Shops are nearby and offer convenience store items, gas, and coffee, making them ideal stops when visiting Trustco Bank.