Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
2.7
27 reviews
5 stars
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1
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1 star
14
- MTmaya taylorAug 26, 20251.0So Rude I needed to reopen My account to process a Cashier check And the woman I work with really help me out with what I needed and she was really rude. Just gave me answer. It's like I don't know that's all I can do.
- AMAlex MedvedDec 28, 20245.0Please fix your hours online it says you’re open on Saturdays
- MHMatthew HolmesOct 1, 20201.0There are a few there that are pleasant people, however this is a small portion. Had a bad experience today, I asked for the manager but that was pointless because the employee I had a problem with dismissed her manager and simply repeated the same answer(which was wrong). I would take a star away if I could because the show(farce) they put on had bad and an unconvincing performance. In all seriousness poorly managed branch.
- PSPatricia SmithOct 10, 20181.0If I could give this "bank" zero stars I would. Since they took over First Niagra I have had nothing but problems, all of which Key bank has created .I am done wasting my time dealing with an outfit that clearly has no interest whatever in customer service unless they are dealing with a large business account. I am closing my account tomorrow . To anyone reading this, be warned: take your personal account elsewhere unless you want unending aggravation and complete indifference. When I closed my savings account with them last December, no one even asked me why I was doing so. That pretty much sums it up .
- KZKaitlyn ZakrzewskiSep 26, 20171.0Worst bank I have ever dealt with. Ever. When I had first niagra I have never in my 4 years of having an account with them did I have any issues. Not one! Now that it is KeyBank I am getting all of these charges for everything! Over draft fees every 2 days because I'm not even negative in my account. Everything is over draft fees. 38$ every single time. And having to pay for ATM fees. I call and they claim my over draft is turned off that way I can't go into the negative. But yet I have all these over draft fees. Unbelievable. 4 years with a bank and I now have to switch to a better account else where.
Frequently Asked Questions About KeyBank
What are the regular banking hours at KeyBank in Latham, NY?
KeyBank in Latham is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The branch is closed on Sundays.
Does KeyBank offer drive-through banking services, and what are the hours?
Yes, KeyBank offers drive-through banking Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is KeyBank in Latham FDIC insured and an Equal Housing Lender?
Yes, KeyBank is a Member FDIC and an Equal Housing Lender, ensuring your deposits are protected and housing loans are offered fairly.
What products and services does KeyBank provide at this location?
KeyBank offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online/mobile banking, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank in Latham?
You can schedule an appointment online using their reservation system available at the provided TimeTrade URL.
What is the address and main contact number for KeyBank in Latham?
The bank is located at 767 New Loudon Rd, Latham, NY 12110. The main phone number is +1 518-785-4596.
What holidays is KeyBank closed in 2025?
KeyBank will be closed on November 11, November 27, and December 25, 2025.
What nearby places of interest can I visit before or after banking at KeyBank in Latham?
Nearby you can visit Boston Market for American cuisine, Popeyes Louisiana Kitchen for fast chicken meals, and Capitol Mattress & Waterbed for furniture shopping.
Are there convenient services near KeyBank for pet supplies or health care?
Yes, Healthy Pet Center is close by for pet and aquatic supplies, and WellNow Urgent Care offers nearby urgent health services.
Can I combine a visit to KeyBank with other beauty or personal care services nearby?
Absolutely, places like Sisters Microblading, Slayed Aesthetics by Ailiś, Beautiful Imperfections, and One Step Above offer beauty salon and spa services near KeyBank.