Northwest Bank

1.8
17 reviews

About

BankATMLoan AgencyInvestment BankMortgage LenderFinance Company
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when they succeed, we succeed.

Location

Northwest Bank
1248 Abbott Rd, Lackawanna, NY
14218, United States

Hours

Reviews

1.8
17 reviews
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13
  • KK
    Kpopgamer
    Jun 30, 2025
    1.0
    There is ALWAYS something going on with my money and they never call or anything. Closed my main account and never told me. Called wonder where my account went on app so I could get my disability money and they said oh we closed that 20 days prior. They lied to my husband about our money coming in cuz earlier last week hubby called they told him he should check back in a few days. Staff is unhelpful and have no idea why a lot of issues and security breaches keep happen. Garbage bank. Avoid at all costs!
  • CM
    Cathy mcdane
    Nov 30, 2021
    1.0
    Terrible bank, loaded with predatory fees, the Merchant services is even worse. Literally worst financial institution I’ve ever been part of. I will be sure to make sure everyone is aware of the type of business ran here. All 100k of my followers will see this..
  • JB
    jyotin bhole
    Oct 14, 2021
    1.0
    I have a business account there, They have a business teller Anne she always take care of me really good,when she is not at the location any other teller that i have to deal with give me hard time specially the lady Really disappointed with her i feel like she dont want to take care of me she never greets me no thank you and she give me expression every single time I might change my account to another bank
  • JO
    josh orta
    Jan 22, 2021
    1.0
    This specific location is trash

Frequently Asked Questions About Northwest Bank

What are the operating hours of Northwest Bank at 1248 Abbott Rd, Lackawanna?

The bank is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

What services does Northwest Bank offer at the Lackawanna Abbott Road branch?

Services include Personal Banking, Small Business banking, Financial Planning, and Borrowing options.