Business Details
About
BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughNot available
- Onsite servicesAvailable
Location
Hours
Reviews
3.1
22 reviews
5 stars
10
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2
3 stars0
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1 star
9
- JKJheanelle KerrJul 21, 20251.0Rude and incompetent! The banker there is inconsiderate and not equipped to deal with customers!
- KKknockaSep 18, 20245.0I had an issue with my account and zelle. The teller I originally spoke to was courteous and helpful, gave me the number to call but I lost it. So I went back in and spoke to another rep that had a desk. She listened to my concern and after explaining my problem, she knew what the solution was. She was extremely helpful and friendly. Solved my problem! And did it with a smile. I don't know what her ambitions are but she is definitely on her way!
- EWEllle WoodsMar 7, 20241.0Really bad service I called and spoken with Marcela never returned my call and the manager is even worst at her job we’re do they find these people so unprofessional. Do not recommend this location.
- DCDonald CieslaSep 5, 20232.0They have a teller named (Jody). I think it's her name. Shes screws up everything
Frequently Asked Questions About KeyBank
What are the regular business hours for the KeyBank branch at 703 Ridge Rd, Lackawanna, NY?
KeyBank at 703 Ridge Rd is open Monday through Thursday from 9:00 AM to 4:00 PM and Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does the KeyBank branch at 703 Ridge Rd offer drive-through banking services?
No, the KeyBank branch does not have drive-through services; all banking services are onsite within the branch.
What financial products and services are available at this KeyBank branch?
The branch offers checking and savings accounts, CDs, loans and lines of credit, credit cards, investments, ATMs, online and mobile banking, relationship rewards, safe deposit boxes, and investment services.
How can I schedule an appointment with KeyBank at this location?
You can schedule an appointment online at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900152&fs=1&appointmentTypeGroupId=banking&ch=yext
What holidays is KeyBank at 703 Ridge Rd closed?
This KeyBank branch will be closed on November 11, November 27, and December 25, 2025.
Is KeyBank at 703 Ridge Rd a member of any banking associations?
Yes, it is a member of FDIC and is an Equal Housing Lender.
What nearby restaurants can I visit before or after banking at KeyBank?
Nearby restaurants include Lin Chopstick House (Chinese and Asian cuisine), Broadway Bobby's Pizzeria, Ice House Pub, Victoria Square diner, and Chopstick House. These provide various dining options close to the bank.
Are there any nearby public services close to KeyBank at 703 Ridge Rd?
Yes, nearby public services include the Lackawanna City Court Judge, Lackawanna Police Department, Lackawanna City Hall, Post Office-Lackawanna, and United States Postal Service, which may be helpful for customers managing civic needs.
What nearby recreational and fitness options are available near the KeyBank branch?
Customers can visit Grapplers Anonymous Pro Wrestling Training gym, Lackawanna Boxing gym, and Intense skate and bicycle shop near the bank for active lifestyle options.
How can I contact KeyBank at the Ridge Rd location?
You can reach KeyBank at 703 Ridge Rd by phone at +1 716-823-1147 or by email at NY0152_Keycenter@KeyBank.com.