Trustco Bank

4.9
109 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline Banking
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
18 Woods Bridge Rd, Katonah, NY
10536, United States

Hours

Reviews

4.9
109 reviews
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  • BT
    Ben Taylor
    4 days ago
    5.0
    I had a great experience with Trustco and William Jansz! As a first-time homebuyer I had tons of questions, and William answered every single one promptly.
  • JC
    Justin C.
    6 days ago
    5.0
    We dealt with William Jansz for a loan and everything was tremendous. We can't recommend Trustco enough!
  • GG
    Greeshma Geethadevi
    Nov 12, 2025
    5.0
    I had a great experience while working with William Jansz at Trustco Bank on my home purchase loan. He was indeed very professional, knowledgeable, and patient during this entire process. He guided me step by step, answered my every question clearly, and ensured everything went through without even a single hitch. I really enjoyed his follow-up calls and attention to detail. He even came to Rockland to attend my loan closing, which meant a lot and showed he really cared about his clients. Thank you, William, and the whole Trustco Bank team for making my home loan experience free of any stress and so smooth. I strongly recommend William to anyone looking for a dependable and caring mortgage professional!
  • KK
    Kobi Kente
    Nov 7, 2025
    5.0
    I recently completed a home purchase with Trustco Bank, and I can’t say enough good things about William Jansz, Assistant Vice President . From day one, William set expectations clearly, told me exactly what documents were needed, and followed up proactively so there were no last-minute surprises. He responded quickly ), and worked with all parties to keep the file moving. The result: a fast, on time closing and a stress-free experience. If you’re shopping for a mortgage and want someone who will actually drive the process forward, William and Trustco Bank are the team to call.
  • RB
    Rick Bohlander
    Nov 1, 2025
    5.0
    William helped me navigate opening a HELOC to put an addition on our home, and it couldn't have gone any smoother, easier, etc. He made himself available any time I needed to chat and handled my occasional anxiousness so wonderfully. In a time when customer service seems to be nonexistent, William and the Trustco Katonah crew restored my faith! Thank you so much William!

Frequently Asked Questions About Trustco Bank

What are the regular branch hours for Trustco Bank in Katonah?

The branch is open Monday through Friday from 9 AM to 5 PM, and on Saturday from 9 AM to 12 PM. It is closed on Sundays.

Does Trustco Bank in Katonah offer drive-through services and what are the hours?

Yes, the drive-through is open during branch hours: Monday to Friday from 9 AM to 5 PM, and Saturday from 9 AM to 12 PM.