Citi

2.5
87 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
16848 Hillside Ave, Jamaica, NY
11432, United States

Hours

Reviews

2.5
87 reviews
5 stars
27
4 stars
4
3 stars
3
2 stars
5
1 star
48
  • ZH
    Zak Hargreaves
    Oct 30, 2025
    5.0
    If you need more 5 star reviews contact us .
  • RD
    R D
    Aug 25, 2020
    1.0
    Shut the location down please
  • DT
    Dark Thor
    Jun 22, 2017
    1.0
    This place is a joke, I waited 40 minutes on line to get a money order , tellers behind counter are mad slow and they talk to each other while doing transactions and laughing on each other's joke as if that's the last time they are gonna be able to talk.... only two tellers were there even though the line was huge .... Citi banks service is good I have no complains but the manager working there on that particular branch needs to be changed or needs to learn customer service, it makes them look bad especially as we all know that's a prime location.
  • YD
    yavena deoki-lyles
    Apr 8, 2017
    1.0
    Terrible. Refused to give back money that was fraudulently taken out!!!
  • WE
    Warana Egodage
    Sep 3, 2016
    1.0
    Turned me away on a Saturday I was there 1 minute late to closing at 2.01pm. It's a long weekend. Just horrible customer service. Been with the bank for about 6 years. All the branches I've been to had exceptional service. Very dissapointing.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the 16848 Hillside Ave location?

Citi offers a range of financial products and services including digital banking, mortgage products, personal loans, small business banking, credit card offers, and personal wealth management investment products.

What are the regular business hours for Citi at this location?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.