Citi

2.8
82 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
8950 164th St, Jamaica, NY
11432, United States

Hours

Reviews

2.8
82 reviews
5 stars
26
4 stars
9
3 stars
5
2 stars
3
1 star
39
  • SK
    Sim K
    Oct 3, 2025
    4.0
    Their phone lines are always busy, but in person service is wonderful.
  • LP
    Lashanda Porter
    Aug 7, 2025
    5.0
    My experience at Citibank went well as expected. When you are a power of attorney there is something that they can allow you to do and there are some things you can do like if you don't have a pin number you can only do withdrawal. The Tellers were very professional add courteous and understood my position 👍🏽
  • GM
    Gary Munroe
    Jun 5, 2025
    1.0
    One customer service rep for a line of 10 people and 4 people walking around or sitting at the teller or desk and supposedly cannot assist including Preston Isolani. Utter shame. Do better Citibank. Everyone is paying for parking or hurrying to and from public transportation and don't want to line up for 30 to 45 minutes to do a single transaction.
  • PS
    P S
    May 27, 2025
    1.0
    We are writing to express our extreme dissatisfaction with the service we received from La'toya Battle. She exhibited highly unprofessional behavior, characterized by her rudeness and a consistently nasty attitude. she spoke over us when we tried to explain our issue and 'she dismissed our concerns with a sarcastic tone and she failed to provide clear information and became agitated. This experience has been so negative that my family and I have decided to close all our City bank accounts as of today. We believe it's important for City to be aware of the impact Ms. Battle's conduct has on your customers.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at this location?

Citi offers a range of financial products including digital banking services, mortgage products, personal loans, small business banking products, credit card offers through Citi Cards, and investment products via Citi Personal Wealth Management.

What are the operating hours for Citi in Jamaica, NY?

Citi is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday through Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays and certain holidays such as November 11, November 27, and December 25, 2025.