American Airlines Federal Credit Union

4.4
47 reviews

About

Credit Union
Founded in 1936, American Airlines Federal Credit Union serves current and retired employees of American Airlines, their family members and people who work in the air transportation industry. As a not-for-profit, full-service financial cooperative, we are committed first and foremost to enriching our members’ financial well-being through their participation in our products and services. Based in Fort Worth, Texas, we have 46 branches nationwide.

Details

  • Drive-throughNot available

Location

American Airlines Federal Credit Union
JFK Intl. Airport, Jamaica, NY
11430, United States

Hours

Reviews

4.4
47 reviews
5 stars
36
4 stars
2
3 stars
2
2 stars
4
1 star
3
  • PB
    Peter Barry
    Nov 4, 2025
    5.0
    The staff and manager I interacted with on Saturday, 11/1/25, were so great. They were professional and kind. Giuseppe Castiglione went above and beyond for me and that is something I will always remember and why I’ll continue to utilize this credit union in the future. Monica was the person that set up my auto loan from terminal 8 and she was such a helpful and professional loan officer and Diane Vega is also great in that office.
  • RM
    Raul Mercado
    Aug 15, 2025
    5.0
    Wonderful staff and great service. Best banking experience all around.
  • KX
    kuntryboi X
    Jun 3, 2025
    2.0
    It's an ok bank but stop locking my card at night and I can't make purchases for hours
  • AA
    Alexander Alvarado
    Mar 2, 2024
    2.0
    Had to go twice to sort out a mistake they made opening my child’s account. Still no solution, i had to call online banking to fix the issue. Online banking was shocked that the branch was unable to help me with such an easy matter. I guess the new stuff is not properly trained.
  • AC
    andrie clemmons
    Jul 1, 2022
    3.0
    No cash, have to use ATM for cash. Loan approval is horrible. I once had to email headquarters and even then local manager that got in touch with me was much less than professional, very rude and over charged me for a $1k loan. I only use them now for emergency savings account

Frequently Asked Questions About American Airlines Federal Credit Union

What services does American Airlines Federal Credit Union offer?

American Airlines Federal Credit Union provides full-service financial products and services to current and retired American Airlines employees, their families, and air transportation industry workers, aiming to enrich members' financial well-being.

Where is the American Airlines Federal Credit Union branch located at JFK?

The JFK branch is located in JFK International Airport, Hangar 10, Room 104, Jamaica, NY 11430.