Dime Community Bank

2.8
16 reviews

About

BankATM
Dime Community Bank has helped New Yorkers achieve their personal and business banking goals for over 155 years. Every day, we deliver smart solutions to our business and retail customers, by providing financial guidance, personal service and honest value. We offer checking to fit your needs or lifestyle, competitive rates on CDs and money market accounts, and anytime, anywhere access through online and mobile banking. For businesses, we provide loans and lines, as well as SBA lending. Stop by any of our convenient 29 branches in Brooklyn, Queens, the Bronx, Nassau and Suffolk counties.

Location

Dime Community Bank
75-23 37th Avenue, Jackson Heights, NY
11372, United States

Hours

Reviews

2.8
16 reviews
5 stars
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1 star
8
  • SS
    Shahin Shadin
    Apr 3, 2025
    1.0
    I’m a business customer in Dime bank. I had a very bad experience on March 24 with assistant manager. Assistant manager Jeff Geneus does not have manager skills. He is rude and unwelcoming. Dime is supposed to be a community bank, and it should help the community, but he does not offer help. I always see a new employee there, and they are always treated badly by him because they are very busy with their own stuff. They don’t care the customer.
  • WR
    Wayne De La Roche
    Mar 15, 2025
    5.0
    The Jackson Heights Dime branch has been my bank for many years, and I have found Rokeya Akter to provide top notch, well-informed, and professional client services without fail. She has proven both efficient and highly knowledgeable in resolving all of my banking needs, and has always made me feel that I am cared about and in good hands. I have seen her extend the same care and attention to other clients at this branch.
  • RM
    Rob M
    May 25, 2022
    2.0
    Really slow response from their legal dept. Unprofessional.
  • KT
    Kimberley Toovey
    Apr 29, 2021
    1.0
    The bank is no longer what it used to be. There are 2 original staff members that have kept their customer service skills and are the reason I’m sure long-time customers even return. New management can’t compare to previous years. All funds will be taken to another institution.
  • TD
    Tina Dean
    Apr 11, 2019
    1.0
    Zero customer service Employees are always new faces Horrible online and phone app The funky part is that the only good review is from Edison Pino former employee of this branch He already left

Frequently Asked Questions About Dime Community Bank

What are the operating hours of Dime Community Bank in Jackson Heights?

The Jackson Heights branch of Dime Community Bank is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Which banking products are available at Dime Community Bank in Jackson Heights?

Dime Community Bank offers a range of products including Personal Checking, Savings, Money Market accounts, CDs, Mortgages, IRA, Online and Mobile Banking, Bill Pay, Zelle, Business Checking and Savings, Business Credit and Lending, SBA Loans, Lines of Credit, and Merchant Services.