Dime Community Bank

2.9
17 reviews

About

BankATMDime Community Bank
Dime Community Bank has helped New Yorkers achieve their personal and business banking goals for over 155 years. Every day, we deliver smart solutions to our business and retail customers, by providing financial guidance, personal service and honest value. We offer checking to fit your needs or lifestyle, competitive rates on CDs and money market accounts, and anytime, anywhere access through online and mobile banking. For businesses, we provide loans and lines, as well as SBA lending. Stop by any of our convenient 29 branches in Brooklyn, Queens, the Bronx, Nassau and Suffolk counties.

Location

Dime Community Bank
75-23 37th Avenue, Jackson Heights, NY
11372, United States

Hours

Reviews

2.9
17 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
1
1 star
8
  • AS
    Alexander Salov
    Dec 1, 2025
    5.0
    I've had accounts at Dime Community Bank for many years. And all these years, my manager, Rokea Akter, has been my manager. I visited the bank today. I had a ton of questions, and Ms. Akter helped me resolve them quickly, clearly, and kindly. She's a true professional. Thank you very much!
  • SS
    Shahin Shadin
    Apr 3, 2025
    1.0
    I’m a business customer in Dime bank. I had a very bad experience on March 24 with assistant manager. Assistant manager Jeff Geneus does not have manager skills. He is rude and unwelcoming. Dime is supposed to be a community bank, and it should help the community, but he does not offer help. I always see a new employee there, and they are always treated badly by him because they are very busy with their own stuff. They don’t care the customer.
  • KT
    Kimberley Toovey
    Apr 29, 2021
    1.0
    The bank is no longer what it used to be. There are 2 original staff members that have kept their customer service skills and are the reason I’m sure long-time customers even return. New management can’t compare to previous years. All funds will be taken to another institution.
  • EE
    Ed Edpin
    Jul 5, 2016
    5.0
    Great Bank

Frequently Asked Questions About Dime Community Bank

What are the operating hours of Dime Community Bank in Jackson Heights?

The Jackson Heights branch of Dime Community Bank is open Monday to Friday from 9:00 AM to 4:00 PM, and on Saturdays from 9:00 AM to 1:00 PM. It is closed on Sundays.

Which banking products are available at Dime Community Bank in Jackson Heights?

Dime Community Bank offers a range of products including Personal Checking, Savings, Money Market accounts, CDs, Mortgages, IRA, Online and Mobile Banking, Bill Pay, Zelle, Business Checking and Savings, Business Credit and Lending, SBA Loans, Lines of Credit, and Merchant Services.