Business Details
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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
- Onsite servicesAvailable
Location
Hours
Reviews
3.6
24 reviews
5 stars
15
4 stars0
3 stars
1
2 stars0
1 star
8
- CCC3 days ago1.0Gave me a huge song and dance about rates. Conflicting info. about interest rates from local office and corporate. Will went so far as to say if I didn't like the rates then maybe I should close my accounts and move my money elsewhere!! My spouse almost walked out right there. Both told me my rate would not change but it did exactly when I said it would. I think they thought I was some stupid senior who wouldn't notice. So, this week they lost $500K and will also not be getting another $4-500k from other assets. If $1M means nothing to them, that's ok with me. I will be getting substantially more interest elsewhere. I will not be back no matter how good key back rates go after the way I was lied to. Employees could sure use some customer service training!
- SMSamuel MunierJul 17, 20255.0Im from out of state without an account and they were kind of enough to help me with some basic financial services. Cheers to this team!
- AFAisha FreeloveMar 3, 20255.0Everyone was wonderful and I opened my first ever checking account I’m super excited to bank with them
- EEEmilyApr 1, 20241.0The bald guy who might be a manager? Is SOOO rude because people don’t know to stop at the random concierge desk they put in. Literally yelling at customers that “everyone is a teller” ok..how are we supposed to know that? If 3 different customers are standing in the lobby confused, it’s obviously YOU not us. After banking with Keybank for 10 years and consistently getting poor service, I’m closing my account.
- ACA.P CrochetDec 22, 20225.0Friendly faces, great service and overall satisfied with my accounts!
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Ithaca?
KeyBank in Ithaca operates Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
When is the KeyBank drive-through service available?
The drive-through at KeyBank in Ithaca is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.
Is KeyBank closed on any holidays?
Yes, KeyBank in Ithaca is closed on November 11, November 27, and December 25, 2025.
What products does KeyBank in Ithaca offer?
KeyBank offers checking accounts, savings accounts, certificates of deposit (CDs), loans and lines of credit, credit cards, and investment products.
What services are available at the KeyBank Ithaca branch?
The branch provides ATMs, online and mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
Can I schedule an appointment at KeyBank in Ithaca online?
Yes, you can schedule an appointment online through their booking system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900997&fs=1&appointmentTypeGroupId=banking&ch=yext.
Where is KeyBank located in Ithaca, NY?
KeyBank is located at 604 South Meadow Street, Ithaca, NY 14850, United States.
Are there other banking options nearby KeyBank in Ithaca?
Yes, nearby banking options include Citizens Bank, The Exchange Network ATMs, LibertyX Bitcoin ATM, Elmira Savings Bank, Community Bank, N.A., and the Citizens Bank at South Meadow/Tops.
What restaurants are near KeyBank in Ithaca where I can grab a meal?
Nearby dining options include Chili's Grill & Bar, It's Just Wings, and Royal Court Restaurant, which are great places for lunch or dinner before or after your visit to KeyBank.
Are there nearby places for shopping or leisure close to KeyBank in Ithaca?
Yes, shopping and leisure spots close to KeyBank include Barnes & Noble bookstore and coffee shop, Michaels craft store, Threshold Plaza shopping center, and Ithaca Skate Park for recreational activities.