KeyBank

3.6
24 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
604 South Meadow Street, Ithaca, NY
14850, United States

Hours

Reviews

3.6
24 reviews
5 stars
15
4 stars
0
3 stars
1
2 stars
0
1 star
8
  • CC
    C
    Nov 20, 2025
    1.0
    Gave me a huge song and dance about rates. Conflicting info. about interest rates from local office and corporate. Will went so far as to say if I didn't like the rates then maybe I should close my accounts and move my money elsewhere!! My spouse almost walked out right there. Both told me my rate would not change but it did exactly when I said it would. I think they thought I was some stupid senior who wouldn't notice. So, this week they lost $500K and will also not be getting another $4-500k from other assets. If $1M means nothing to them, that's ok with me. I will be getting substantially more interest elsewhere. I will not be back no matter how good key bank rates go after the way I was lied to. Employees could sure use some customer service training!
  • SM
    Samuel Munier
    Jul 17, 2025
    5.0
    Im from out of state without an account and they were kind of enough to help me with some basic financial services. Cheers to this team!
  • AF
    Aisha Freelove
    Mar 3, 2025
    5.0
    Everyone was wonderful and I opened my first ever checking account I’m super excited to bank with them
  • GL
    Gloria Lazar
    Dec 22, 2022
    5.0
    Very nice people work there
  • WW
    WilliamJMN
    Dec 22, 2022
    5.0
    Great Bank!

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Ithaca?

KeyBank in Ithaca operates Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

When is the KeyBank drive-through service available?

The drive-through at KeyBank in Ithaca is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.