KeyBank

2.4
15 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable

Location

KeyBank
2315 N Triphammer Rd, Ithaca, NY
14850, United States

Hours

Reviews

2.4
15 reviews
5 stars
4
4 stars
1
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0
2 stars
2
1 star
8
  • JL
    J Li
    Sep 13, 2022
    5.0
    The two gentlemen were very nice and helpful. I tried to open an account online but had some issues, then I made an appointment and came in. They helped resolved issue and actually made some better suggestions. Very pleasant experience visiting the branch.
  • MC
    Margaret Corbit
    Jun 30, 2022
    5.0
    Pleasant service. Fine with me.
  • DT
    Dan Thayer
    Jan 15, 2022
    1.0
    This is a horrible bank branch. Some employees great some questionable but the real problem is the feeling they could care less about the customers as a company. Terrible hours and since the takeover from first niagara ( pre pandemic) the branch is poorly staffed leading to long wait times. Also- how about some freaking saturday hours. For god sake this branch and the downtown might as well not exist to a working person who wants to come in. Cortland and auburn have sat hours and some days with longer hours so why cant ithaca???
  • JL
    June Luu
    Dec 29, 2019
    4.0
    This bank is great. I never have problems using this bank. Staffs are really nice, but not all of them. Some staffs not understand customer needs really well. But they tried. I hope they keeping keep tight relations with customers because Key Bank customers are very awesome.
  • JR
    Josh Rose
    Nov 1, 2019
    1.0
    Worst bank I have ever had to deal with, got a check over 500$ from people I was working for and drove all the way from Corning to this bank and they needed a second form of ID, fine except the only other form of ID they accept is a credit card or another debit card from different bank. Literally had my license and social security card my birth certificate and plenty of other stuff that proves I'm me and still no go and not only that but the people working there were very ride about it. I will never start a bank account with them cause I wouldn't want someone else I gave a check to have to go through the same.

Frequently Asked Questions About KeyBank

What are the regular banking hours for KeyBank at 2315 N Triphammer Rd in Ithaca?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM and on Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.

Does the KeyBank branch in Ithaca have a drive-through service and what are its hours?

Yes, this KeyBank branch offers drive-through services from 9:00 AM to 4:00 PM Monday through Thursday, and until 5:00 PM on Friday. It is closed on weekends.