We're interested in helping people prosper. Our team members are your neighbors, so we're all invested in making life better around here. And as a credit union, we're a not-for-profit, owned by members like you, which means you benefit from lower rates on loans and higher rates on savings products.
Had a CD which was maturing this month. I faxed, emailed and called my rep with highly specific instructions on how to handle the funds. The net result? They 100% ignored my written and verbal requests and did as they pleased, regardless of my instuctions. When contacted, they were highly defensive and could not promise it would be taken care of prompty. It's still not resolved. WARNING: They did as they please once they got my funds. BEWARE.
JC
Jeanette Corcoran
Aug 9, 2025
5.0
Very helpful even when you need someone to go to indoor ATM machine
DC
Deanna Cammarata
Feb 8, 2025
1.0
I spoke to a representative for almost an hour about how to pay my auto loan and they did not even realize I already set up auto pay the previous month and they walked me through how to set up a manual payment even though my account said auto pay each month already... I got two payments processed at once today, I called the and the representative told me with a rude tone “um…we are open as a courtesy on a Saturday“ LOL, OK
Also my creditors reported on my credit report that I have a missed payment for my first month which is not true.
What a HORRIBLE experience and it’s only month 2.
Frequently Asked Questions About Suffolk Credit Union
What types of financial products does Suffolk Credit Union offer?
Suffolk Credit Union offers checking accounts, savings accounts, business checking, mortgages, home equity lines of credit, home equity loans, and auto loans.
Where is Suffolk Credit Union located?
Suffolk Credit Union is located at 1282 Motor Parkway, Islandia, NY 11749, USA.
What are the operating hours of Suffolk Credit Union?
Suffolk Credit Union is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 2:00 PM. It is closed on Sundays.
Is Suffolk Credit Union accessible for people with disabilities?
Yes, Suffolk Credit Union has wheelchair accessible entrance, parking, and restrooms to accommodate people with disabilities.
How can I contact Suffolk Credit Union?
You can contact Suffolk Credit Union by phone at +1 631-924-8000 or visit their website at https://www.suffolkcu.org.
What is the background and mission of Suffolk Credit Union?
Founded in 1967, Suffolk Credit Union is a not-for-profit financial institution owned by its members. Its team members are your neighbors, dedicated to helping people prosper with better rates on loans and savings products.
What nearby fitness options are available when visiting Suffolk Credit Union?
Retro Fitness, a gym and active life center, is located nearby. Customers can combine banking visits with a workout or fitness class at Retro Fitness.
Are there any nearby food options close to Suffolk Credit Union?
Yes, The Garage, an American restaurant and delicatessen, is nearby. Customers might enjoy a meal or snack before or after visiting the credit union.
If I need medical or pharmacy services near Suffolk Credit Union, where can I go?
Nearby medical and pharmacy services include Savoy Medical Supplies and Lagniappe Pharmacy Service. They provide convenient access to health and medical supplies while visiting the credit union.
Can Suffolk Credit Union help local business owners?
Yes, Suffolk Credit Union offers business checking accounts and is invested in the local community, providing support to local entrepreneurs and business owners.