Flagstar Bank

2.9
18 reviews

About

BankNew York Community Bank
Flagstar Bank in Howard Beach, NY brings the strength of a diversified, regional bank to your community, grounded in building long term relationships with individuals, families, and businesses. We offer a full suite of consumer banking solutions, including everyday checking and high-yield savings accounts, CD’s, lending, and financial planning—all delivered with local expertise and a customer-first focus. Visit us to experience Flagstar’s commitment to excellence and personalized service.

Details

  • Requires appointmentNot available
  • Drive-throughNot available
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Flagstar Bank
82-10 153 Avenue, Howard Beach, NY
11414, United States

Hours

Reviews

2.9
18 reviews
5 stars
6
4 stars
2
3 stars
2
2 stars
0
1 star
8
  • MS
    Margery Santoni
    Dec 9, 2025
    5.0
    The manager Joe Bergen is so attentive to all customers. All staff members are pleasant and always happy to help. This branch staff is like family…, Banking there is so easy..,,
  • JH
    Justin Henry
    Oct 3, 2025
    5.0
    Workers are friendly and efficient. I’ve had my savings accounts here for quite some time and it’s always easy to get information on the best ways to save. The staff is very personable and understands the value of my time and money. Very easy to communicate with and get questions answered especially if you come prepared. I notice that a lot of customers in the area are older and ill-informed on bank procedures, most likely indicative of the neighborhood. They think that because they have “X amount of money” or have been banking there for years means that they get to circumvent policy. Sounds like bigotry to me. Whenever I am kind to the staff they are kind right back to me, yet about half of my visits I’ve seen other customers taking out their frustrations on the staff. Get a grip!
  • MM
    mapoww
    Feb 28, 2022
    1.0
    I have dealt with these same people for over 20 years. Two out 12 are helpful and pleasant. The rest are rude, disrespectful, slow. As I entered the bank n sign in they don't acknowledge me. It's seems their conversation is more important. I'm tired of hearing the tall lady speak poorly about the Chase bank staff. Show some common courtesy and respect.
  • RS
    Ralph Savelli
    Feb 20, 2019
    1.0
    Bank teller is either incompetent or dishonest. More than once with the same bank teller. Which has been there for many years, after depositing into my checking account and leaving the bank, ten minutes later I get a text alert on my cell phone. That There was a Withdrawal From the same account. I Immediately went back to the bank and asked about the withdrawal that I did not make. After approaching the same bank teller That made my deposit transaction . Which was the same person that made the withdrawal. said That she mistakenly taken A withdrawal From my account for another customer. Really I know when I go to the bank to make a deposit or a withdrawal, I need either my debit card, or a slip with my bank account number on it. So how can this possibly be a mistake. I AM CLOSING MY ACCOUNTS WITH THIS BANK.

Frequently Asked Questions About Flagstar Bank

What are the regular banking hours at Flagstar Bank in Howard Beach?

Flagstar Bank in Howard Beach is open from 9:00 AM to 4:00 PM Monday through Thursday, and from 9:00 AM to 5:00 PM on Friday. The bank is closed on Saturdays and Sundays.

Does Flagstar Bank offer drive-through services, and what are its hours?

Yes, Flagstar Bank offers drive-through services from 9:00 AM to 4:00 PM Monday through Thursday, and until 5:00 PM on Friday. The drive-through is closed on weekends.