Capital One Bank

Reviews

• BB

  Betty

  Sep 10, 2025
  3.0
  I went to the bank today 9/10/25 it was raining it was 9:30 and I tried to get in and the doors war locked the worker there was standing by the door inside I know because I wanted to know if he could open the door for ATM entrance I didn’t understand why it was closed he didn’t respond when there was 6 people waiting he said five minutes with his hand so rude and it was raining they opened the door at 10 am he couldn’t of responded and at least let us stand in the hall I was there for ATM I took pictures of them standing around and some guy sitting
• WP

  Wisdom Priceless

  Oct 24, 2024
  1.0
  My experience today at this capital one branch was so unfortunate. This is how we lose respect for the companies that are here to services us. I went in to get a simple service done to my account. And, I was told that the bank can not help with this service because it has gone digital. So, for this service, I will now need to fill out a form and get it notarized and if I want the bank to notarized it I would have to call the bank in advance to make sure the person who does notaries is in. After many questions, my response to that was that I think it's time to change banks. The person supplying me with this information personality changes implying that I am being rude😤. I had many questions about the bank going digital and not once being informed about this change in the many years I have been banking with them. I don't know when asking questions became an insult😕. But I do know that staying quiet about these matters makes me ignorant.
• JL

  Jax Leong

  Aug 16, 2023
  5.0
  Shalin was a very helpful and nice person to have handle us opening a Business Account. Explained everything clearly, was patient and had a good demeanor the whole time.
• RC

  Romeo Constantine

  Jun 2, 2018
  5.0
  The manager Nick is exceptional. I needed to get a temporary card & they were basically closed it was 6:03pm. When I called I spoke with the manager Nick who allowed me to come in & obtain a temporary card. That is exceptional customer service. I appreciated it very much.

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