Wells Fargo Bank

Reviews

• RB

  RockBottom BoutiqueNY

  Nov 22, 2022
  5.0
  I made an appointment with Janet to open a new account and I experienced excellent customer service with her. She was friendly, helpful, professional & knowledgeable. She did not rush me & took the time to help me enroll on the app before I left.I had a great experience here because of her and her skills should not go unrecognized!
• DF

  Donna Ferraro

  Aug 4, 2022
  1.0
  Unfortunately, I had to go into this bank twice for paperwork help. Janet was not interested in helping the customer. She's there but couldn't even explain to me what the paperwork was about. Had to call the 800 # to have them explain it to me at her desk! Then we needed a signed permission statement from my son for me to help him with this banking. The 800# representative said it could be done right at the branch and be faxed to her. Janet had no intention of helping us with that either!! So thank God I don't have to deal with this bank on a daily.
• JB

  Jill Burns

  Nov 16, 2018
  1.0
  The worst banking experience ever. They always lie an say the wait will be just a few minutes when in reality it's an hour. Today I put my check into the atm an I couldn't get the full deposit until tomorrow. This is the second time this has happened. I go in the bank an the female manager tells me to call the number on the back of my card an that "theyd give me a few bucks" since I was totally out of gas. I call an the lady on the other line has NO authority to do that whatsoever. She even said I dont even know why she told you that.would never recommend this bank ever to anyone unless you wanna go through many frustrating experiences.
• MR

  M R

  Feb 15, 2018
  1.0
  Understaffed and slow.
• DT

  Danielle from Clean Slate Dog Training

  May 29, 2015
  5.0
  I Love the Staff at this Branch. They are so pleasant and helpful.

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