Business Details
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BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.8
16 reviews
5 stars
7
4 stars0
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2 stars
1
1 star
8
- STStephanie TokaszSep 9, 20251.0Horrible customer service, extremely disappointing. I was trying to cash a $30 check for a family member (same last name, have his account details, everything they could need), and the family member is unable to come to the bank. The workers weren’t willing to do anything at all, and accused me of stealing the check. Extremely upset and will not be returning, most likely will be switching banks entirely.
- JVjames vanSep 8, 20255.0They seem alright to me
- CGCrystal GJun 16, 20255.0We came in to get some documents notarized. I had called beforehand to see if I needed an appointment and was given correct information about when to come in and was told it wasn’t a problem. We arrived on a Friday afternoon, were helped quickly and the woman who helped us couldn’t have been nicer. She got us in and out fast and answered all our questions.
- SSSteffieAug 29, 20171.0An employee wouldn't notarize a document for me because I had just moved and gotten married. So my bank account still had my maiden name. My license had my old address. I had my marriage certificate and husband sitting next to me. She was hung up on my two addresses for some reason even though my husband had the mortgage to our house because we were going to register kids for school. She should have called a supervisor. BTW, the school system took the same documents no problem, AND city hall gave me my child's birth cert on the spot but Key Bank can't notarize a form. I was a First Niagara customer for over ten years and this is the first time I've been treated so poorly. A customer for half my life and it's not like I was withdrawing money. I was also told that my legal name change court order was not a form of identification. Which it is in cases where I need to prove my birth name. But not in this case....First Niagara changed that for me long ago. She didn't even need it!
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Hamburg, NY?
KeyBank in Hamburg, NY is open Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. The bank is closed on Saturdays and Sundays.
Does KeyBank Hamburg offer drive-through banking services, and what are the hours?
Yes, KeyBank Hamburg has drive-through banking available Monday to Thursday from 9:00 AM to 4:00 PM, and Friday from 9:00 AM to 5:00 PM. It is closed drive-through wise on weekends.
What services does KeyBank Hamburg provide?
KeyBank Hamburg offers services including ATMs, online/mobile banking, KeyBank Relationship Rewards, safe deposit boxes, investment services, checking and savings accounts, CDs, loans and credit lines, credit cards, and investments.
How can I schedule an appointment at KeyBank Hamburg?
You can schedule an appointment online via their reservation link: https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900707&fs=1&appointmentTypeGroupId=banking&ch=yext
What is the contact phone number for KeyBank Hamburg?
The main phone number for KeyBank Hamburg is +1 716-648-7932. An alternate phone and fax number is +1 716-648-8378.
Is KeyBank Hamburg affiliated with any financial associations?
Yes, KeyBank Hamburg is a Member FDIC and an Equal Housing Lender.
What are the holiday hours for KeyBank Hamburg?
KeyBank Hamburg is closed on certain holidays including November 11, November 27, and December 25 of 2025.
Which nearby places of interest can I visit around KeyBank Hamburg?
Nearby you can visit Adoring Pets Veterinary Health Center for pet care, O'Reilly Auto Parts for automotive needs, and Natural Beauty Studio for beauty and skincare services.
How can I use nearby transit or locations to better find KeyBank Hamburg?
KeyBank Hamburg is near landmarks such as the United States Postal Service and John’s Corner Store, which can help you identify the area. The presence of Evans Bank and other financial service locations also spotlights KeyBank's position in the community.
Are there other financial institutions near KeyBank in Hamburg?
Yes, nearby financial institutions include Evans Bank and several real estate agencies like HUNT Real Estate ERA and licensed real estate salespersons.