KeyBank

3.7
15 reviews
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Business Details

2050 Western Ave, Guilderland, NY
12084, United States
(518) 218-5333
https://www.key.com/locations/NY/Guilderland/BRCH32900545/2050-Western-Ave
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About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
2050 Western Ave, Guilderland, NY
12084, United States

Hours

Reviews

3.7
15 reviews
5 stars
9
4 stars
1
3 stars
0
2 stars
1
1 star
4
  • MR
    mukul rahman
    Feb 24, 2021
    5.0
    Good bank all time
  • JE
    Jack Ellsbury
    Nov 14, 2019
    5.0
    The best in professional financial advice, Excellent customer attention. Kudos to this location.
  • QT
    Quang Huy Truong
    Jul 25, 2019
    2.0
    There’re two experiences that make me disappointed with the bank and this branch. Firstly, when I open the account, the agent made me come back with my wife to sign in person for the secondary card, which never came to her, and which I can order on the phone with other banks. Secondly, when I relocated and had to closed the bank, the agent on the phone was pretty sure that the check for the balance left will be sent to me in 5-7 business days. After 2 weeks, I called again and another agents said 5-7 days is the time to close the account, for the check, it will take 15 more business days(!!!) Lesson learned.
  • BB
    Bdk Bdk
    Jul 1, 2019
    1.0
    Poor customer service, long wait time. Had to wait for more than 25 mins to get one simple paper notarized just to be told "if you don't want to wait any longer, come back another day!" The Indian-appearing teller was very rude, not helpful. Had to leave and go to next door BSNB bank where had my paper notarized in less than 2 minutes!
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Frequently Asked Questions About KeyBank

What are the regular branch hours for KeyBank at 2050 Western Ave, Guilderland?

KeyBank at 2050 Western Ave is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank in Guilderland offer drive-through banking services and what are the hours?

Yes, KeyBank offers drive-through banking services Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. The drive-through is closed on Sundays.