At Citizens, we are here to help you bank better. So, if you have a question about buying a house, paying for college, saving for retirement, taking on debt in a smart way or any other query about money, don’t keep it to yourself. We have approximately 1,100 Citizens branches in 15 states and around 3,100 ATMs. In addition, our customers stay connected with us online, through our award-winning mobile app and via our customer contact center. Member FDIC. Equal Housing Lender.
Citizens ATMs offer languages: English, Spanish, French, Chinese(Mandarin), Russian, Portuguese and Korean. (Languages vary depending on location. See specific site for details)
Do Citizens ATMs offer Multiple Denominations?
Citizens offers bills: 5’s, 10’s, 20’s, and 100’s. (Offerings vary by location. See specific site for details)
Do Citizens ATMs allow for card and phone tap transactions?
Yes! Card tap is available at most Branch and Citizens Owned ATMs. Phone tap is also available at most Branch and Citizens Owned ATMs using a Citizens debit card loaded to your mobile wallet.
How can I personalize my ATM experience?
Citizens customers can set Preferences for language, receipt options including e-Receipts and Fast Cash to make transaction processing easier. Preferences available at most Branch and Citizens Owned ATMs
Am I able to deposit cash and checks at Citizens ATMs?
Citizens customers can make cash and check deposits at Full Service ATMs. (See specific site for ATM details)
Are Citizens ATMs available 24/7?
Most Citizens ATMs are available 24/7. ATMs located in stores, venues etc. are available during location hours of operation. (See specific site for details)
Does Citizens have Video Tellers?
Yes! You can connect with a live teller whenever help is needed. Virtual Assistants can provide additional services at select locations. (See specific site for details)
What languages are available at Citizens ATMs?
Citizens ATMs offer multiple languages including English, Spanish, French, Chinese (Mandarin), Russian, Portuguese, and Korean. The availability of languages may vary by location.
Can I get different bill denominations from Citizens ATMs?
Yes, Citizens ATMs offer $5, $10, $20, and $100 bills. Availability of denominations may vary depending on the ATM location.
Do Citizens ATMs support card tap and phone tap transactions?
Yes, most branch and Citizens-owned ATMs support card tap and phone tap transactions using a Citizens debit card loaded to your mobile wallet.
Is it possible to personalize my experience at Citizens ATMs?
Yes, customers can set preferences for language, receipt options including e-Receipts, and Fast Cash at most branch and Citizens-owned ATMs to make transactions faster and easier.
Can I deposit cash and checks at Citizens ATMs?
Cash and check deposits are available at full-service Citizens ATMs. Check specific ATM locations for availability of this service.
Are Citizens ATMs open 24/7?
Most Citizens ATMs are available 24/7. However, ATMs located inside stores or venues operate according to the host location's hours.
Does Citizens provide live tellers through ATMs?
Yes, Citizens offers Video Tellers that connect customers with live tellers for assistance. Some locations also feature Virtual Assistants for additional services.
What nearby places can I visit when using the Citizens ATM at 1706 Western Avenue, Guilderland?
Nearby, you can visit Market 32 supermarket for groceries or Moe’s Southwest Grill for a meal. Real estate assistance is available at Michael Weber - RE/MAX Capital, and if you need to rent media, Redbox is also close by.
How can nearby services like Western Union and Coinstar complement my visit to Citizens ATM?
While using the Citizens ATM, you can also access money transfer services at Western Union and coin counting services at Coinstar, both conveniently located nearby.
Are there any fitness or wellness centers near the Citizens ATM location?
Yes, nearby fitness options include Orangetheory Fitness Albany for workouts and Massage by Michele for massage therapy, offering opportunities to relax or exercise after banking.