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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.6
14 reviews
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- VPVictoria PrestonOct 12, 20205.0I love my Key Bank branch. The tellers are always helpful when I have a question about my accounts. The drive thru is, well a drive thru. You have to wait your turn just like everybody else. A majority of mine have been quick, even with COVID-19 epidemic. When we could only use the drive thru for the first few months it was busy, but that was our new norm in the world. Key Bank is my go to even though I have another bank account some where else.
- AAamle1025Jul 30, 20181.0Horrible customer service was waiting in drive thru over 10 minutes someone pulls up on the next line over and is served and left before me very disappointing will not be banking with them anymore in the future
- SMSol myreOct 7, 20173.0Phone app doesn't recognize many checks, this forces you to work with inconvenient bank hours. "Free" line of credit offered they ended up trying to charge us for repeatedly requiring us to petition reversing the fees repeatedly for a service we really didn't need or use but was "free" so why not? Will be closing that line of credit and considering alternative bank options. Experience overall isn't terrible, but certainly not where it could be, people we physically deal with from the bank are always friendly and pleasant to deal with.
- DHDebra HockenberryOct 2, 20171.0I am a brand new customer and needed some help. The teller at the window could not help but at least she was polite and directed me to speak to someone in the office cubicle. I know it was close to closing but it was my lunch hour and the only time I could come in today. so as I sat waiting there were 2 employees sitting in an office who just sat there chatting. They never even asked if I needed anything. I ended up walking out and will seek help as a different Key branch now.
Frequently Asked Questions About KeyBank
What are the regular business hours for KeyBank in Grand Island, NY?
KeyBank in Grand Island is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.
Does KeyBank offer drive-through banking services at this location?
Yes, this KeyBank branch has drive-through banking available Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM.
What holiday closures should customers be aware of at this KeyBank branch?
The branch is closed on the following holidays in 2025: November 11, November 27 (Thanksgiving), and December 25 (Christmas Day).
What are the main banking products offered at this KeyBank branch?
KeyBank offers checking accounts, savings accounts, certificates of deposit (CDs), loans and lines of credit, credit cards, and investment services at this location.
How can customers schedule an appointment with KeyBank in Grand Island?
Customers can schedule appointments through KeyBank's online reservation system at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900555&fs=1&appointmentTypeGroupId=banking&ch=yext
What are some nearby dining options close to KeyBank in Grand Island?
Nearby dining options include Just Pizza for casual pizza, Starbucks for coffee and café items, and Alz Rootz, a cafe with vegetarian options.
Are there convenient places nearby for shipping and courier services?
Yes, there are multiple UPS Access Point locations nearby that provide courier and delivery services, making it convenient for postal and shipping needs near KeyBank.
What local attractions or parks are near KeyBank for visitors to explore?
The Grand Island Town Commons, a park and local attraction, is close to KeyBank. Visitors can enjoy recreational activities there before or after their banking appointments.
Are there any nearby gas stations or convenience stores near KeyBank?
Yes, Speedway and Gulf gas stations with convenience stores are near KeyBank, providing fuel and quick shopping options for customers in the area.
What are some local businesses offering beauty and wellness services close to KeyBank?
Nearby beauty and wellness services include Magical Eyebrows for waxing and beauty treatments, Supercuts hair salon and barber, and Soma Cura Wellness Center which offers yoga and massage therapy.