KeyBank

3.5
6 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
388 Feura Bush Rd, Glenmont, NY
12077, United States

Hours

Reviews

3.5
6 reviews
5 stars
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1 star
1
  • JW
    Jay Woz
    Aug 13, 2025
    1.0
    Its a Bank. Same services as any other but the customer service here is awful. Staff is not helpful and if you do get to talk to anyone, very dismissive as if you are being a bother. Tried a deposit 2 days ago, apparently you cannot deposit if you dont have your drivers license. Teller told me to take my deposit back and come back when I had my License. All I was trying to do was deposit cash on a Business account for a Business I work for. Customer service could have been nicer.
  • PK
    Pamela Kaw
    Jun 17, 2025
    3.0
    The branch is good but if one ends up needing customer service , the prompts are likely designed to not let you speak to anyone -or get anything done. The call goes round and round with options and does not register any of the prompts on the menu. It's really not expected of a local bank of KeyBank's stature . Please mend your customer service prompts
  • VE
    Victoria Ellene
    Nov 13, 2024
    5.0
    Emily and the bank teller were very helpful and patient!
  • AE
    Adam Elias
    Jan 7, 2018
    5.0
    Good location
  • WS
    Wallace Schmitten
    May 4, 2017
    5.0
    These guys are awesome! I have been a customer for many years and always have good experiences. Jim who sits behind the desk is so nice and knowledgeable. I worked at a group home for many years and the individuals did banking at this location. The staff always treats the people respectfully and calls them by their name. I moved out of the area but I always call this location if I i have any questions! Thanks

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Glenmont, NY?

KeyBank in Glenmont is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.

Does the KeyBank branch at 388 Feura Bush Rd have a drive-through service?

No, this KeyBank branch does not have drive-through service.