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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
Its a Bank. Same services as any other but the customer service here is awful. Staff is not helpful and if you do get to talk to anyone, very dismissive as if you are being a bother. Tried a deposit 2 days ago, apparently you cannot deposit if you dont have your drivers license. Teller told me to take my deposit back and come back when I had my License. All I was trying to do was deposit cash on a Business account for a Business I work for. Customer service could have been nicer.
PK
Pamela Kaw
Jun 17, 2025
3.0
The branch is good but if one ends up needing customer service , the prompts are likely designed to not let you speak to anyone -or get anything done. The call goes round and round with options and does not register any of the prompts on the menu. It's really not expected of a local bank of KeyBank's stature . Please mend your customer service prompts
VE
Victoria Ellene
Nov 13, 2024
5.0
Emily and the bank teller were very helpful and patient!
AE
Adam Elias
Jan 7, 2018
5.0
Good location
WS
Wallace Schmitten
May 4, 2017
5.0
These guys are awesome! I have been a customer for many years and always have good experiences. Jim who sits behind the desk is so nice and knowledgeable. I worked at a group home for many years and the individuals did banking at this location. The staff always treats the people respectfully and calls them by their name. I moved out of the area but I always call this location if I i have any questions! Thanks
What are the regular business hours of KeyBank in Glenmont, NY?
KeyBank in Glenmont is open Monday through Thursday from 9:00 AM to 4:00 PM, and on Friday from 9:00 AM to 5:00 PM. It is closed on Saturdays and Sundays.
Does the KeyBank branch at 388 Feura Bush Rd have a drive-through service?
No, this KeyBank branch does not have drive-through service.
Which holidays is KeyBank Glenmont closed?
KeyBank Glenmont is closed on November 11th, November 27th, and December 25th in 2025.
What financial products are offered at KeyBank in Glenmont?
KeyBank offers checking accounts, savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
What services does KeyBank provide to its customers?
Available services include ATMs, online/mobile banking, KeyBank Relationship Rewards, safe deposit boxes, and investment services.
How can I schedule an appointment at KeyBank Glenmont?
You can schedule an appointment online via the reservation link provided by KeyBank for this location.
Which nearby places can I visit for dining or coffee around KeyBank Glenmont?
Nearby dining options include Starbucks for coffee, West Wok for Chinese and American cuisine, Sawa Sushi Bistro for sushi, Jersey Mike's Subs for sandwiches, and Moe's Southwest Grill for Mexican food.
Are there any nearby shops or stores close to KeyBank Glenmont?
Yes, nearby stores include Marshalls, Famous Footwear, Bed Bath & Beyond, Five Below, and Dollar Tree for a variety of shopping needs.
What wellness or medical facilities are near the KeyBank branch?
Nearby wellness options include Glenmont Chiropractic, Jeffrey Riker (chiropractor), Heart Ear Boutique, Radiance Hot Yoga, and The Hot Yoga Spot.
How can I contact KeyBank Glenmont by phone or email?
You can call the main phone number at +1 518-449-4061, the alternate phone at +1 518-560-5029, or email NY0417_Keycenter@KeyBank.com.