TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.
As soon as we went in, 2 people saw us and went inside their office, 15-20 min lost because of that, their office closed at 6:00 pm not 5:00 pm on Fridays since it seems they forgot!
BR
Blaise Richards
Sep 3, 2025
1.0
Made zero effort to understand the type of assistance I needed and rushed to dismiss my problem. Very disappointed in the customer service experience here and left very frustrated. I would not trust this bank for anything beyond Banking 101
JS
J. S.
Jul 18, 2025
2.0
I had a scheduled appointment at this branch to update account information and was assisted by Susana Sawhney, who appeared uninformed about the procedure but I remained patient throughout.
Toward the end of the visit, I politely asked for her business card to follow up the request which would take more time to complete. She became unprofessionally irritated, claimed she had none, and refused to write down her email. Instead, she raised her voice and stormed off—twice—without providing the requested contact information.
This level of unprofessionalism, especially from someone handling sensitive financial materials, is unacceptable. I expected basic courtesy and transparency and received neither.
The only positive aspect of this appointment was the branch manager, Melissa Cunha, who demonstrated the level of professionalism one should expect from a bank associate and appeared genuinely willing to look into my account request after Ms. Sawhney’s discourteous conduct.
I sincerely hope that when I follow up with Ms. Cunha, my request is handled properly and the experience is professional enough to warrant updating this review.
RT
Rob Thomas
Jun 18, 2025
5.0
I was recently in the process of closing on a home and I had an issue with one of the checks that I needed to bring to the table. With the clock ticking, I received help from Felicia J and Juliana L, who were able to sort out my problem with a very short turnaround time. This was impressive because the bank was short staffed that day due to a manager’s meeting. They did an excellent job, thank you!
JR
Justin Rogers
Jun 17, 2025
1.0
Stepped into the branch for a quick service engagement, and per my experience in banking: terrible service. Uninterested in attending to customers. I listened to two representatives have a deep conversation before acknowledging I was there to be helped and now watch a talk-show.
What are the regular operating hours of TD Bank in Garden City, NY?
TD Bank in Garden City, NY is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.
Is the TD Bank branch in Garden City open on public holidays?
No, the TD Bank Garden City branch is closed on certain public holidays including November 11, November 27, and December 25, 2025.
Does this TD Bank branch have a drive-through service?
No, the TD Bank branch in Garden City does not have a drive-through service.
Where is the TD Bank branch located in Garden City?
The TD Bank branch is located at 855 Franklin Avenue, Garden City, NY 11530, USA.
How can I schedule an appointment at the TD Bank branch in Garden City?
You can schedule an appointment by using TD Bank's online booking system available via their website or by using their iOS app 'TD Bank (US)'. Links are available on their profile.
Does TD Bank welcome LGBTQ customers at this location?
Yes, TD Bank welcomes LGBTQ customers and ensures an inclusive environment at the Garden City location.
Are there financial advisors near TD Bank in Garden City?
Yes, several financial advisors from Morgan Stanley such as The Founders Group, Christopher Mancini, Thomas J Dunn, and others are located near TD Bank, offering additional financial services.
What dining options are available near TD Bank on Franklin Avenue?
Nearby dining options include Revel Restaurant & Bar, Novita Italian Restaurant & Wine Bar, CoreLife Eatery for salads and vegetarian dishes, and Muse Paintbar for a more social atmosphere.
Are there any grocery or supermarket options near TD Bank?
Yes, Kings Food Markets, a supermarket and grocery store, is located near the TD Bank branch, convenient for shopping before or after your banking needs.
Can customers find health and recreational facilities near TD Bank?
Yes, customers can visit Cheaper Peepers for eye care, Island Sports Physical Therapy for physical therapy, or the New York Sports Club for gym and boxing classes near TD Bank.