TD Bank

3.4
51 reviews

About

BankATMBusiness Banking Service
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the U.S., providing more than 8 million customers with a full range of retail, small business and commercial banking products and services at more than 1,200 convenient locations throughout the Northeast, Mid-Atlantic, Metro D.C., the Carolinas and Florida. In addition, TD Bank and its subsidiaries offer customized private banking and wealth management services through TD Wealth®, and vehicle financing and dealer commercial services through TD Auto Finance. TD Bank is headquartered in Cherry Hill, N.J.

Details

  • Drive-throughNot available

Location

TD Bank
855 Franklin Avenue, Garden City, NY
11530, United States

Hours

Reviews

3.4
51 reviews
5 stars
27
4 stars
3
3 stars
1
2 stars
2
1 star
18
  • DG
    Danty Garcia
    Sep 26, 2025
    1.0
    As soon as we went in, 2 people saw us and went inside their office, 15-20 min lost because of that, their office closed at 6:00 pm not 5:00 pm on Fridays since it seems they forgot!
  • BR
    Blaise Richards
    Sep 3, 2025
    1.0
    Made zero effort to understand the type of assistance I needed and rushed to dismiss my problem. Very disappointed in the customer service experience here and left very frustrated. I would not trust this bank for anything beyond Banking 101
  • JS
    J. S.
    Jul 18, 2025
    2.0
    I had a scheduled appointment at this branch to update account information and was assisted by Susana Sawhney, who appeared uninformed about the procedure but I remained patient throughout. Toward the end of the visit, I politely asked for her business card to follow up the request which would take more time to complete. She became unprofessionally irritated, claimed she had none, and refused to write down her email. Instead, she raised her voice and stormed off—twice—without providing the requested contact information. This level of unprofessionalism, especially from someone handling sensitive financial materials, is unacceptable. I expected basic courtesy and transparency and received neither. The only positive aspect of this appointment was the branch manager, Melissa Cunha, who demonstrated the level of professionalism one should expect from a bank associate and appeared genuinely willing to look into my account request after Ms. Sawhney’s discourteous conduct. I sincerely hope that when I follow up with Ms. Cunha, my request is handled properly and the experience is professional enough to warrant updating this review.
  • RT
    Rob Thomas
    Jun 18, 2025
    5.0
    I was recently in the process of closing on a home and I had an issue with one of the checks that I needed to bring to the table. With the clock ticking, I received help from Felicia J and Juliana L, who were able to sort out my problem with a very short turnaround time. This was impressive because the bank was short staffed that day due to a manager’s meeting. They did an excellent job, thank you!
  • JR
    Justin Rogers
    Jun 17, 2025
    1.0
    Stepped into the branch for a quick service engagement, and per my experience in banking: terrible service. Uninterested in attending to customers. I listened to two representatives have a deep conversation before acknowledging I was there to be helped and now watch a talk-show.

Frequently Asked Questions About TD Bank

What are the regular operating hours of TD Bank in Garden City, NY?

TD Bank in Garden City, NY is open Monday to Thursday from 9:00 AM to 5:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM. It is closed on Sundays.

Is the TD Bank branch in Garden City open on public holidays?

No, the TD Bank Garden City branch is closed on certain public holidays including November 11, November 27, and December 25, 2025.