Citi

2.5
72 reviews

About

BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
10701 71st Ave, Forest Hills, NY
11375, United States

Hours

Reviews

2.5
72 reviews
5 stars
20
4 stars
6
3 stars
5
2 stars
2
1 star
39
  • SP
    Stephen Pekar
    Nov 24, 2025
    1.0
    Just awful I have been a loyal customer for two decades but I do not know why. During business hours, I had the phone ringing for 15 minutes!!!!!
  • PS
    Phil Serpico
    Oct 5, 2025
    1.0
    They do not answer their listed phone number. I tried for weeks with no response. Had to contact Citi at highest level to get them to call me.
  • RB
    Roberta Berger
    Aug 19, 2025
    5.0
    Very respectful and efficient. My issue needed some extra attention and Jaqueline Vargas was diligent and thorough. Problem solved.
  • YA
    Yuan Ao
    Oct 23, 2021
    5.0
    Cashier was friendly when I went in to get bills exchanged
  • JM
    James Manbahal
    Jul 31, 2019
    4.0
    Tellers are smart and friendly. They usually dont have the proper staffing to cover the amount of customers...this is a busy branch.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Forest Hills location?

Citi provides a range of financial products including digital banking services, mortgage products, personal loans, small business banking, credit card offers, and wealth management investment products.

What are the operating hours for Citi in Forest Hills?

Citi is open Monday and Friday from 9 AM to 5 PM, Tuesday through Thursday from 9 AM to 4 PM, and Saturday from 10 AM to 2 PM. It is closed on Sundays and specified holidays.