Citi

2.5
70 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
10701 71st Ave, Forest Hills, NY
11375, United States

Hours

Reviews

2.5
70 reviews
5 stars
19
4 stars
6
3 stars
5
2 stars
2
1 star
38
  • PS
    Phil Serpico
    Oct 5, 2025
    1.0
    They do not answer their listed phone number. I tried for weeks with no response. Had to contact Citi at highest level to get them to call me.
  • RB
    Roberta Berger
    Aug 19, 2025
    5.0
    Very respectful and efficient. My issue needed some extra attention and Jaqueline Vargas was diligent and thorough. Problem solved.
  • JJ
    Jonathan
    Jul 16, 2025
    5.0
    My mom and I have been to this place and that the people there were nice, friendly and helpful.
  • DF
    denise falcone
    Jun 26, 2025
    2.0
    Ridiculous long line today, and one bank representative arrogant and officious as she forgot that these poor people on line are her customers. Tellers seemed overworked… Citibank, really? You’re angry that your customers feel like they don’t matter? Do they?
  • VH
    Vita Hills
    Jun 14, 2025
    1.0
    Incompetent staff and long wait each time when you need help outside of teller service. Very frustrated with Citibank. Chase is much better in customer service, efficiency and staff training/competence!!

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Forest Hills location?

Citi provides a range of financial products including digital banking services, mortgage products, personal loans, small business banking, credit card offers, and wealth management investment products.

What are the operating hours for Citi in Forest Hills?

Citi is open Monday and Friday from 9 AM to 5 PM, Tuesday through Thursday from 9 AM to 4 PM, and Saturday from 10 AM to 2 PM. It is closed on Sundays and specified holidays.