About
BankATMCiti
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.
Location
Hours
Reviews
2.2
135 reviews
5 stars
30
4 stars
8
3 stars
5
2 stars
9
1 star
83
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their professionalism and helpfulness, many customers report rude and unhelpful interactions.
Long Wait Times
Numerous reviews mention excessively long wait times for service, often exceeding 30 minutes, leading to frustration among customers.
Branch Management
Several reviews indicate poor management and staffing issues, contributing to inefficiencies and a lack of support for customers.
Safety Concerns
Customers express concerns about safety, particularly at night, citing issues with loitering and a lack of security.
Cleanliness
The branch is frequently described as dirty and poorly maintained, which detracts from the overall customer experience.
- LALeslie ANov 20, 20255.0I had a wonderful experience at this Citibank branch! My teller, Ruben was welcoming, professional and made it personable not like just any other customer, went out of his way to ask for my name and was super respectful! Will be back to this branch.
- LMLord Leonardo MangahasOct 20, 20254.0Jennifer helped me out smoothly and explained everything afterwards. Professionally done. Thank you
- FHFineJin HouseOct 7, 20251.0在一楼的坐右边接待的女的，忽悠你开户，立马就要你从其他银行账户转大额进去，说着就拿起客户手机，真是想钱想疯了。拒绝就甩脸子给你看，没见过这种人
- XLxi linOct 1, 20251.0避开那个小li shuang的银行员，为了提成忽悠你开户有奖励，说做不到，没有那么多钱放这么久就忽悠你做不到就给你一半开户奖励…开完户什么都没有还被私自升了level扣你月费，打电话去就直接按掉…跟骗你开户时判若两人
- LVLays VitaoSep 22, 20251.0Been calling at this branch the whole day and nobody answering the phone🤬i need somebody to assist me regarding my payment tru their atm machine. I paid my card tru atm machine and no receipt coming out, and up to now my payment is not posted yet😤
Frequently Asked Questions About Citi
What financial services does Citi at 3817 Main St offer?
Citi offers a range of financial products and services including digital banking, mortgages, personal loans, small business banking, credit cards, and personal wealth management investment products.
What are the Citi branch's regular business hours?
Citi is open Monday and Friday from 9 AM to 5 PM; Tuesday through Thursday from 9 AM to 4 PM; and Saturday from 10 AM to 2 PM. It is closed on Sundays.
Is the Citi branch closed on any holidays?
Yes, the branch is closed on November 11, November 27, and December 25, 2025.
What is the contact phone number for the Citi branch in Flushing, NY?
You can reach the Citi branch at +1 718-412-8286.
Where is the Citi branch located?
The Citi branch is located at 3817 Main St, Flushing, NY 11354, United States.
Does Citi offer mortgage services at this location?
Yes, mortgage products are part of the financial services provided by Citi at this branch.
What nearby ATMs can customers use when visiting Citi?
Nearby ATMs include Queens County Savings Bank, a division of Flagstar Bank, N.A., and another Citibank ATM located nearby.
Are there any legal service providers near the Citi branch?
Yes, nearby legal service providers include Leong Law Group, Heiferman and Associates, Hong Chen and Associates, Hang & Associates, and Alexandre Law Firm.
What dining options are available near the Citi branch?
Nearby dining includes Fay Da Bakery for baked goods, Aloha Sushi for Japanese food, New Imperial Seafood and New Mulan Seafood Restaurant for Asian cuisine, as well as Starbucks and Kung Fu Tea for coffee and tea.
Can I combine a visit to Citi with a healthcare appointment nearby?
Yes, there are several healthcare providers nearby including Jian Cui Dermatology PC, Newsmile Orthodontics, Dr. Zhu-Ping Zhou for internal medicine, Maung Maung for medical care, and Focus Occupational Therapy.