Citi

2.3
26 reviews

About

BankATM
Citi is a financial services company, which offers a range of financial products and services, including Citi’s digital banking services, mortgage products, personal loans, and small business banking products and services, Citi Cards’ credit card offers, and Citi Personal Wealth Management’s investment products and services. Deposit and Lending products are offered by Citibank, N.A. NMLS ID 412915 Equal Housing Lender and Member FDIC.

Location

Citi
17650 Union Tpke, Flushing, NY
11366, United States

Hours

Reviews

2.3
26 reviews
5 stars
7
4 stars
0
3 stars
2
2 stars
1
1 star
16
  • PC
    Patty Castro
    Nov 12, 2025
    1.0
    Estaba la sra Natalia que hablada español y era una persona muy amable y te aclaraba todas las dudas, después fui al banco y la que estaba en su reemplazo era una persona con muy mal trato ni te explicaba absolutamente nada me cambie de sucursal y ahora voy a la fresh M.
  • JT
    justin T
    Oct 23, 2025
    2.0
    Again someone behind the counter who don’t know what there doing, with no one to help them… ridiculous
  • MB
    Muktara Begum
    Aug 5, 2025
    1.0
    Worse customers service, Sung fu a chinese lady was irritated & screaming on me why i visit her branch 10am. It was Saturday, i went 10mnt ago, nicely keep quality waited as soon i enter she keep saying you come early, we open 10am. I said its okay i was waiting quite i dnt force you open door early or not ask explanation but she still irriated & keep saying you coming early. Then i said okay as you are that much annoyed i wnt take YOUR service i wilk leave. Meantime a old black lady may be manager came & said its okay!!! I said no its not okay. Instead of welcome me she get irritated & keep saying i came early when i was waiting outside quite. But black lady also keep saying its okay. Then i left without service. Im gonna close all my a/c with Citi. Ther customers service on phone also worse class. Unfortunately there is no option to give negative mark thats why give one they dnt even deserve 0. Yak
  • EE
    Eric
    Jul 11, 2024
    5.0
    It's unclear to me why there are so many negative reviews of this branch, but I've been here numerous times and the branch manager Mirna has been very down and earth and pleasant. The entire banking staff is kind, receptive, and responsive to my needs and made sure I was satisfied. Keep up the great work! 🙌
  • CP
    Cassandre Pierre-Louis
    Dec 17, 2018
    1.0
    This branch is the perfect example of financial discriminarion, transactional fraud, disrespectful, and incompetent staff. They don't pick-up the phone because they lack the knowledge to fix the problem they caused. It's even worse when you don't accommodate their subpar service by opening a new account for example. At this point Citibank is just a wallet or a mattress. If you want a better return on your money consider CIT Bank, Capitol One, or NEFCU among others After so may years, this is so dissapointing.

Frequently Asked Questions About Citi

What financial products and services does Citi offer at the Flushing location?

Citi offers digital banking services, mortgage products, personal loans, small business banking products, credit card offers, and personal wealth management investment products at its Flushing location.

What are the operating hours of Citi in Flushing, NY?

Citi in Flushing is open Monday and Friday from 9:00 AM to 5:00 PM, Tuesday to Thursday from 9:00 AM to 4:00 PM, and Saturday from 10:00 AM to 2:00 PM. The branch is closed on Sundays and certain holidays.