KeyBank

3.1
19 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking Service
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
410 Towne Dr, Fayetteville, NY
13066, United States

Hours

Reviews

3.1
19 reviews
5 stars
10
4 stars
0
3 stars
0
2 stars
0
1 star
9
  • NH
    nina haley
    Jul 31, 2025
    5.0
    I would love to thank Kristian, Mia, Josh & those at the clerk's desk for all they have done for me in getting through a difficult time after my parent's passed away. I got through it with their caring & knowledge. May I inform everyone to get a will & trust done so that things are So Much easier for their beneficiaries to handle in the future. Mine was completed 4 yrs. ago & it's a peaceful feeling to know I've made things easier for my children. My sincere thanks Key Bank!
  • MT
    M T
    Jul 22, 2019
    1.0
    Given a recent encounter with a customer service rep at this location, I closed my account. I'm glad to have learned of Key Bank's poor customer service before transferring significant assets from Fidelity and Chase. Frankly, in all my years of working with financial institutions, I’ve never experienced such a toxic attitude as I did with one employee at this location. I’m shocked by the level of incompetence. I’ve been with Chase for decades and have never had such an experience. The only reason I went with Key Bank was to participate in their competitive sign-on funding. In the end, it wasn’t worth it.
  • RW
    Rebecca Wilson
    Nov 2, 2016
    1.0
    Very Rude condescending. ...like your a fly on there shoe also lady I think manager is the worst don't know how she has job there or anywhere
  • BK
    Bob Kimber
    Oct 24, 2016
    1.0
    My debit card was cancelled due to a fraud claim by Key-----thanks Key, doing you job on that. Now I have been waiting over three weeks for a replacement card that Key has dropped/forgotten about, and my bills are pilling up---can't be paid, no debit card. Called the bank, and get an answering machine during normal business hours. Terrible customer service, and Jim at Key has not got back to me. No way to run any business, and had to call the Manlius branch to get any kind of service. Thanks for NOTHING you should be ashamed of your selves for such BAD service!!!!
  • EL
    Edward Lindenmayer
    Aug 11, 2014
    5.0
    i have always had excellent service at key bank. staff is wonderful.

Frequently Asked Questions About KeyBank

What are the regular business hours for KeyBank in Fayetteville, NY?

KeyBank in Fayetteville is open Monday through Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and is closed on Sundays.

Does the Fayetteville KeyBank branch offer drive-through banking?

Yes, the Fayetteville KeyBank branch has a drive-through that operates Monday to Wednesday from 9:00 AM to 4:00 PM, Thursday and Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM.