KeyBank

2.5
16 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
6716 Pittsford Palmyra Rd, Fairport, NY
14450, United States

Hours

Reviews

2.5
16 reviews
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1 star
10
  • MC
    Marc Cohen
    Dec 24, 2025
    5.0
    All thee employees do a nice job at the Fairport, NY branch.
  • GW
    G W
    Dec 8, 2025
    1.0
    I enjoy banking with key bank but this branch is terrible. Had a call scheduled with the manager last week but to no surprise he didn’t call. Always an issue. I’ll go to other locations instead.
  • RS
    Radhika Shukla
    Dec 14, 2023
    1.0
    The worst customer service experience. The Bankers and the Bank Manager do not respect people's times. They also give you incorrect or incomplete information. Please train your bankers to provide accurate information. Also, customer service tip: if there is a problem, don't repeat the problem to the client by bringing in your manager. Try to work out a solution instead of repeating the issue.

Frequently Asked Questions About KeyBank

What are the regular business hours of KeyBank in Fairport, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.

Does KeyBank in Fairport, NY have drive-through service and what are its hours?

Yes, KeyBank offers drive-through service Monday through Thursday from 9:00 AM to 4:00 PM, Friday from 9:00 AM to 5:00 PM, and Saturday from 9:00 AM to 12:00 PM. It is closed on Sundays.