KeyBank

2.1
7 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughNot available

Location

KeyBank
121 W Manlius St, East Syracuse, NY
13057, United States

Hours

Reviews

2.1
7 reviews
5 stars
2
4 stars
0
3 stars
0
2 stars
0
1 star
5
  • PE
    Penny Erler
    May 1, 2025
    5.0
    They were so helpful I don't understand some things and they took the time to help me understand and the tellers are so nice I give them a great review
  • RB
    Richard Bentley
    Apr 3, 2024
    1.0
    Will be moving all of my accounts to another bank!!! Not a happy camper!!! 😞
  • ID
    Ian Duquette
    Sep 29, 2023
    1.0
    Not worth your time. Just Google the better business bureau rating for keybank. This branch is not any better.
  • JS
    Jonah Schmelling
    Sep 7, 2021
    1.0
    Don't do it. initially this bank was great, set up was smooth and quick with a friendly face. Fast forward, After a month the entire attitude of this company went in the opposite direction. It took me over a week, 12 phone calls, calling the local comptroller, making several complaints about branch managers, terrible customer service, my children being upset in a public office due to a Rude employee. My fees were $27 to close my account. NEVER use this bank. I was also given my entire month of transaction history without being asked for ID by a Branch manager at a different branch. Breach of confidentiality. I could have been anyone and was given my name address telephone number account history and part of my social without Id. Think that sums it up.
  • TS
    timothy scott
    Sep 4, 2018
    1.0
    The worst bank ever. Went to the atm and made a deposit, The atm malfunctioned and ate my money and did not credit my account. Now they are telling me i have to file a claim with an 800 number and wait 10 days to get my money back. How is that right? Why does the customer have to suffer for the banks mess up? They are quick to place fees on you when you mess up but make the customer wait when its there fault

Frequently Asked Questions About KeyBank

What are the regular operating hours of KeyBank in East Syracuse?

KeyBank in East Syracuse is open Monday to Wednesday from 9:00 AM to 4:00 PM, and Thursday to Friday from 9:00 AM to 5:00 PM. The branch is closed on Saturdays and Sundays.

Does the KeyBank East Syracuse branch have drive-through service?

No, this KeyBank branch does not offer drive-through services and is closed for drive-through every day of the week.