TD Bank

Reviews

• ES

  Elsa Santos

  Dec 28, 2025
  5.0
  Joseph Nieves -Luecke he was Amazing 🤩, he helped me with everything definitely a great person and worker for TD Bank..
• KT

  Kernan Theoore

  Feb 21, 2025
  5.0
  Went there to write a check and they did it swiftly. great service
• MG

  Melody Gullo

  May 24, 2024
  2.0
  I normally don’t have to go into the branch since most of my banking can be done online / through the app, but today, I went in to deposit a check and change the phone number on file for my account. As I was depositing my check, I noticed a woman GRILLING me from inside and to be quite fair, I did look disheveled as I had just finished doing some yard work. After I deposited my check at the atm, I decided to go inside to change my phone number for the 2 Factor Authentication process. I approached a girl (Who I believe is Shanice) and she was just rude from the get go as if she didn’t want to help me because of my appearance. When she asked me what did I need help with and when I told her, she rudely replied “Ok? So what is your goal here???” When I repeated that I just needed to change my number in the system, she rudely responded “Well, what is your goal here?? What outcome do you want?? It’s not going to happen NOW, it’s going to take hours for it to take change so if you want it done NOW, it’s not going to happen NOW.” I told her it wasn’t dire. She started the process. Asked me about my old address on my ID, told her my current address and continued on. I don’t know why she asked me this as if I weren’t the person in the picture on the ID to confirm my own bank account— as I’ve never been asked this before when accessing my own bank account with the debit AND photo ID. The system was being slow & wouldn’t “take” the new number, which I don’t blame her for, but she kept saying to me as she kept refreshing “If you need this done now, it’s not gonna happen now.” It was a simple request. All of it. I’m sure this has to be one of the easier requests done at a banking institution. I just don’t understand why she was so hostile towards me, as if me walking in ruined her (in that moment) seemingly not so busy day. **The only reason I’m assuming her name was Shanice is because she didn’t greet me, but a business card placard was at the station she was at. It was the girl who had what I’m assuming were star shaped pimple patches all over her face.
• CD

  Clint Dawley

  Mar 8, 2023
  5.0
  We have been banking with the East Greenbush TD bank branch for 17 years. Everyone we have dealt with over the years has been professional, polite and competent. Nothing but a positive experience!
• SC

  Sandra J Collins

  Jul 25, 2020
  5.0
  Convenient

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