KeyBank

3.3
14 reviews
Get DirectionsCallWebsite

Business Details

95 Wolf Rd, Colonie, NY
12205, United States
(518) 482-6074
https://www.key.com/locations/NY/Colonie/BRCH32900219/95-Wolf-Rd
GoogleFacebookTwitterLinkedIn

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
95 Wolf Rd, Colonie, NY
12205, United States

Hours

Reviews

3.3
14 reviews
5 stars
8
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • EC
    eugene corcione
    Jun 2, 2023
    1.0
    I started interacting with keybank in February. I have had 7-8 interactions between the phone and in branch. There were only 2-3 interactions I felt went smooth. The remaining interactions have been frustrating. the level of knowledge between employees are vastly different. Feel free to reach out to me Key, but I can't grantee we will have a future together. Banking should be easy, not frustrating. I have selected the wolf road branch as my 1 star as I feel they are the cause for majority of my frustrations. All of the people have been very sweet, however the inconsistency of information is the driver of this review. I could as the same question to 3 people and receive 3 different answers. That's kind of scary..
  • KS
    Krooa6603@gmail.com Scorpio247
    Dec 4, 2020
    5.0
    I had a great experience with my numerous appointments with Jodi Sherman. She answered all my questions and explained everything in great detail. I’m very pleased with the service and level of professionalism that Jodi provided. I would highly recommend key bank.
  • MS
    Marc S
    Apr 15, 2020
    5.0
    Working with Dexter Jones was a pleasure. Very professional and knowledgeable. I made an appointment a week ago to open a new account and apply for a loan and was happy to see their protocols for dealing with social distancing due to Covid virus. Dexter has continued to be very helpful throughout. I would not hesitate to work with him again.
  • 1I
    13 Iron
    Jul 6, 2019
    1.0
    #WorstDriveThru multiple times a customer arriving after me gets service from the drive thru before me and leaves before me! had to advise them to clean the #FilthyTerminals! no answer to the call button! no carrier in the tube... waited 5 min before having to call them about it! UPDATE! 7/10 #WorstDriveThruEver same teller who can't understand English through the intercom and questioned my deposit! #NeverAgain! asked for it back and went to the Kimberly Square branch... perfectly professional, friendly, quick transaction there!!!
Read more reviews on Google

Frequently Asked Questions About KeyBank

What are the main operating hours for KeyBank in Colonie, NY?

KeyBank is open Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.

Does KeyBank offer drive-through banking services and what are its hours?

Yes, KeyBank offers drive-through banking Monday through Thursday from 9:00 AM to 4:00 PM, Friday until 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.