Trustco Bank

4.4
11 reviews

About

BankHome Loan ProviderMortgage RefinanceEquity LoansConstruction LoansATMFinancial PlanningInvestment ServiceCommercial Mortgage LenderOnline BankingTrustco Bank
Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
1541 Crescent Road, Clifton Park, NY
12065, United States

Hours

Reviews

4.4
11 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
1
1 star
1
  • DW
    Daniel Wissenbach
    Dec 12, 2025
    5.0
    Always friendly and fast.
  • LD
    Lissy Dove
    Dec 12, 2025
    5.0
    Stacy was very helpful and friendly. Thank you for your help!
  • NE
    Nicholas Evanovich
    Dec 6, 2025
    5.0
    Every one is so amazing! Great branch
  • SC
    Stephanie Carlton
    Oct 3, 2025
    5.0
    Trustco Bank at exit 8 has staff who are friendly and helpful. I have been fortunate enough to get the help from Stacy to assist with two separate situations. For both, Stacy has taken the time to go above and beyond to help me and I know she will continue to do so the next time I have a problem.
  • MH
    Mike Holohan
    Apr 2, 2021
    1.0
    Absolutely the worst bank you could possibly deal with in this area. They keep deleting my reviews instead of responding with any kind of rebuttal because they have no rebuttal for why they are terrible. EDIT: Calling me and threatening me that you'll file a police report because YOU drafted $500 from a deceased woman's line of credit...then refused to talk to me about it OR allow me to pay it...to now want me to pay it plus late fees is beyond insane.

Frequently Asked Questions About Trustco Bank

What are the regular lobby and drive-thru hours for Trustco Bank?

Trustco Bank's lobby and drive-thru are open during branch hours: Monday, Wednesday 9:00 AM to 5:00 PM; Tuesday 9:00 AM to 3:00 PM; Thursday and Friday 9:00 AM to 6:00 PM; Saturday 9:00 AM to 1:00 PM; closed on Sunday.

Is Trustco Bank open on Sundays or public holidays?

Trustco Bank is closed on Sundays and on public holidays including November 11, November 27, and December 25.