Trustco Bank

4.4
24 reviews

About

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Trustco Bank has been the low-cost provider of high-quality products and services since opening for business in 1902. 100 years later, the company began a large expansion, opening over 80 new branches in Central Florida, Massachusetts, downstate New York, New Jersey, and Vermont. Today, Trustco Bank has 144 branch locations, 53 of which are in the state of Florida. The bank believes in old school, personal service, and welcomes each customer by name as they enter the branch; offering a wide variety of great deposit and loan products. If you are unable to come into a physical location, the bank offers a wide variety of ways you can access your account including our website and mobile app. Trustco Bank is 5-star rated by BauerFinancial. Member FDIC, Equal Housing Lender.

Details

  • Requires appointmentNot available

Location

Trustco Bank
193 Hudson Avenue, Chatham, NY
12037, United States

Hours

Reviews

4.4
24 reviews
5 stars
19
4 stars
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0
2 stars
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1 star
1
  • SG
    S Garber
    Dec 23, 2025
    5.0
    Christina is always a big help whenever I come in to Chatham Trustco to do my banking. I usually have 4-5 different transactions to do and she helps me sort them out and get them done. Christina is always friendly and happy to help with whatever I need to do; it makes banking a positive experience in my day.
  • CT
    Carol Taylor
    Nov 21, 2025
    5.0
    Fahad Helped me with an issue that occurred last night that resulted in a fraudulent scam. Our account has been closed and a new debit card issued. I have been a Trustco customer for many years and the service, kindness and knowledgeable staff have been reasons for my loyalty to the Trust I family. Thank you Fahad for all your assistance and easing our concerns about this stressful incident.
  • JR
    Julia Russell
    Nov 10, 2025
    5.0
    Melissa at the Chatham Branch is always kind and welcoming! I know that if I have any questions, she is there to help.
  • CH
    Chris Halliburton
    Oct 18, 2025
    5.0
    Melissa was so welcoming to me as new resident here in Chatham. She was very helpful in getting me situated with both my personal and professional needs.
  • PP
    Priscilla Perry
    Oct 15, 2025
    5.0
    I have only praises regarding my dealings with Melissa Morin at the Chatham branch. She was always available to answer any questions that I had and I feel confident if I need something else in the future, she will get back to me promptly. Thank you!

Frequently Asked Questions About Trustco Bank

What are the regular operating hours of Trustco Bank in Chatham?

Trustco Bank in Chatham is open Monday through Friday from 9:00 AM to 3:00 PM and closed on Saturdays and Sundays.

Does Trustco Bank offer drive-thru services and what are the hours?

Yes, Trustco Bank offers drive-thru services from Monday to Friday, 9:00 AM to 3:00 PM.