KeyBank

3.1
15 reviews

About

BankSavings and Loan AssociationFinancial PlanningATMOnline BankingBusiness Banking ServiceKeyBank
Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.

Details

  • Drive-throughAvailable
  • Onsite servicesAvailable

Location

KeyBank
245 W Bridge St, Catskill, NY
12414, United States

Hours

Reviews

3.1
15 reviews
5 stars
7
4 stars
1
3 stars
0
2 stars
0
1 star
7
  • BP
    Barbara Pedersen
    May 10, 2019
    5.0
    I had a great experience with the staff!
  • BM
    Bryan Miller
    Apr 27, 2019
    1.0
    What a terrible bank that doesnt care about the customers. Constantly hit with fees, our money is literally disappearing from our account. Do yourself a huge favor and go to literally any other bank
  • TI
    Tim Irish
    Apr 27, 2019
    1.0
    This was a relaxed, friendly neighborhood bank branch when it was with First Niagara. The staff actually knew many patrons by name or sight. They were always willing to take time to do a favor for a depositor. No more. The culture of Key Bank is like that of the crocodile--kill or be killed. On two consecutive visits, I have been upbraided, loudly humiliated by a sort-of-teller-jack-of-all-trades and a new-accounts manager because they did not like the identification I had been using at that very bank for more than a decade. When I asked the manager-ogre if I could have a printout of my account history for the previous month, the gorgon snapped at me as if I'd asked for her car keys and her firstborn. I'm getting out--before I need a key to do it.
  • RM
    RobertT Mark
    Apr 27, 2019
    1.0
    Slow, unhelpful, and resentful service. No support, and their online is from hunger, worse now even than when they were 1st Niagara.
  • LJ
    Lexi Judeikis
    Oct 5, 2017
    5.0
    Fast service, very nice tellers, and super helpful!

Frequently Asked Questions About KeyBank

What are the regular banking hours for KeyBank in Catskill, NY?

KeyBank in Catskill is open Monday through Thursday from 9:00 AM to 4:00 PM, Fridays from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.

When is the drive-through service available at KeyBank Catskill?

The drive-through service operates Monday through Thursday from 9:00 AM to 4:00 PM, Fridays from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.