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Cleveland-based KeyCorp is one of the nation’s largest bank-based financial services companies, with assets of approximately $93.8 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company’s businesses deliver their products and services through branches and offices; a network of 1,200+ ATMs; telephone banking centers 800-KEY2YOU®; and a website, Key.com®, and mobile app that provides account access and financial products 24 hours a day.
What a terrible bank that doesnt care about the customers. Constantly hit with fees, our money is literally disappearing from our account. Do yourself a huge favor and go to literally any other bank
TI
Tim Irish
Apr 27, 2019
1.0
This was a relaxed, friendly neighborhood bank branch when it was with First Niagara. The staff actually knew many patrons by name or sight. They were always willing to take time to do a favor for a depositor. No more. The culture of Key Bank is like that of the crocodile--kill or be killed. On two consecutive visits, I have been upbraided, loudly humiliated by a sort-of-teller-jack-of-all-trades and a new-accounts manager because they did not like the identification I had been using at that very bank for more than a decade. When I asked the manager-ogre if I could have a printout of my account history for the previous month, the gorgon snapped at me as if I'd asked for her car keys and her firstborn. I'm getting out--before I need a key to do it.
RM
RobertT Mark
Apr 27, 2019
1.0
Slow, unhelpful, and resentful service. No support, and their online is from hunger, worse now even than when they were 1st Niagara.
LJ
Lexi Judeikis
Oct 5, 2017
5.0
Fast service, very nice tellers, and super helpful!
What are the regular banking hours for KeyBank in Catskill, NY?
KeyBank in Catskill is open Monday through Thursday from 9:00 AM to 4:00 PM, Fridays from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
When is the drive-through service available at KeyBank Catskill?
The drive-through service operates Monday through Thursday from 9:00 AM to 4:00 PM, Fridays from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 12:00 PM, and is closed on Sundays.
Is KeyBank in Catskill closed on holidays?
Yes, KeyBank is closed on certain holidays including November 11, November 27, and December 25, 2025.
What banking products and services does KeyBank in Catskill offer?
KeyBank offers products such as checking and savings accounts, CDs, loans and lines of credit, credit cards, and investment services.
Does KeyBank provide any special services or programs?
KeyBank is located at 245 W Bridge St, Catskill, NY 12414, United States.
Can I book an appointment with KeyBank Catskill online?
Yes, you can schedule an appointment through their reservation website at https://www.timetrade.com/app/keybank/workflows/keybank002/schedule/?locationId=KEYBRCH32900228&fs=1&appointmentTypeGroupId=banking&ch=yext.
What nearby dining options are available around KeyBank Catskill?
Nearby dining options include Chopstick (Asian restaurant), Penny's (breakfast and brunch), Burger King (fast food), and Goodies (bagel shop and coffee).
Are there any nearby attractions I can visit before or after banking at KeyBank Catskill?
Yes, Katerskill Falls, a local national park and active life spot, is nearby and makes a great place to visit before or after your banking appointment.
What nearby services could be useful for KeyBank customers in Catskill?
Nearby services include Lowe's Home Improvement for home projects, Cumberland Farms convenience store and gas station, and Western Union money transfer services, all conveniently close to KeyBank.